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  4. I'm sorry, but I would like to cancel...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm sorry, but I would like to cancel. I live in Japan, and when I placed th...

Original Texts
申し訳ないのですがキャンセルとさせてください。私は日本に住んでいるのですが、日本への送付が可能かと思って落札してしまいました。商品説明をよく見なかった私の責任です。
cuavsfan
Translated by cuavsfan
I'm sorry, but I would like to cancel. I live in Japan, and when I placed the bid I thought it was possible to ship to Japan. I accept responsibility for not reading the item explanation closely enough.

Result of Translation in Conyac

Number of Characters of Requests:
82letters
Translation Language
Japanese → English
Translation Fee
$7.38
Translation Time
3 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

I can't use international mail service due to the coronavirus, so I changed to shipping by courier. Here are some points to note regarding the shipping so please make sure you read it. With DHL, if you refuse to accept the delivery and the shipment is returned to Japan, there will be a return shipment fee of $35-$50. In that case, the return shipment fee will deducted from the refund amoun...
Japanese → English
〇 Details of the violation of the rules that I caused this time The critical cause of the breach I've made this time is that I didn't know Amazon's listing policy. The point of my account clerk made me realize for the first time that there was such a policy. 〇 Actions I took to solve the problem ・ I deleted the item from the inventory list on ● Month ● Day 〇 Measures I took to prev...
Japanese → English
Yes, I have already paid for the item. I thought the delay in arriving might have been due to the long holiday. Many thanks for shipping it.
Japanese → English
Confirmation that the goods have arrived I recently purchased an item from Walmart. I checked my order history and it says it arrived on 6/24. However, I have not yet received an email from your company notifying me of its arrival. The Walmart order history does not have a tracking number, only a picture of the item when it arrived. Perhaps there is no tracking number or my suite number on t...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English