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  4. I'm sorry, but I would like to cancel...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm sorry, but I would like to cancel. I live in Japan, and when I placed th...

Original Texts
申し訳ないのですがキャンセルとさせてください。私は日本に住んでいるのですが、日本への送付が可能かと思って落札してしまいました。商品説明をよく見なかった私の責任です。
cuavsfan
Translated by cuavsfan
I'm sorry, but I would like to cancel. I live in Japan, and when I placed the bid I thought it was possible to ship to Japan. I accept responsibility for not reading the item explanation closely enough.

Result of Translation in Conyac

Number of Characters of Requests:
82letters
Translation Language
Japanese → English
Translation Fee
$7.38
Translation Time
3 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Your bank has contacted me to confirm the conditions. Could you please check with them for what reason they don't accept it? As I will use a transport company under contract with them, please let me know the person in charge of warehouse. According to the document received last time, all the items were supposed to be shipped from the maker in March. Could you please tell me why some of ...
Japanese → English
I created the account and made a payment. The order number: I contacted you of the large amount of deal since your shop allows to make a a payment by Paypal. I have experienced many troubles so far. I have some risk to transfer the huge amount of money to foreign country. I would like you to allow me to use Paypal. Since the items are out of stock at your shop, I couldn't put them i...
Japanese → English
You must leave by 10AM and be sure to check the things left behind with check sheet. After that same as checking in, checking out should be done by XXXX.
Japanese → English
① I still have not paid yet because you have not sent me the invoice yet. Have you sent a invoice to my PayPal account already? Please check. ② Thank you for sending the products that we had ordered. Among the products we had ordered, I think a secondhand product might have been included. If it were a new product, it should have been wrapped with vinyl, but it was torn off. Also, small ...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English