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  4. If I were to return this guitar to yo...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] If I were to return this guitar to you I would have to pay about $180 in ship...

Original Texts
私はこのギターをあなたに返送するのに約180ドルの送料を支払わなければなりません。また、あなたは新しいギターを私に送る際にも送料を支払う必要があります。このギターを交換するとなると、お互い高いコストを支払う必要があります。もしこのギターに対して１５０ドル返金していただけるなら、私はこのギターを返品せずに、そのまま購入させていただきます。いかがでしょうか？
私はあなたを信用していますので、これからも色々と購入させていただきます。今後とも宜しくお願いいたします。
cuavsfan
Translated by cuavsfan
If I were to return this guitar to you I would have to pay about $180 in shipping. If you were to then send me a new guitar there would once again be more shipping charges. If we exchange this guitar both of us will have to pay high shipping charges. If you will return $150 of my money, then rather than return it I will purchase it as is. How does that sound?
I trust you, so I would like to purchase more things from you in the future. I look forward to doing business with you down the road.

Result of Translation in Conyac

Number of Characters of Requests:
230letters
Translation Language
Japanese → English
Translation Fee
$20.7
Translation Time
about 2 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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Understood! I delivered it but due to Covid-19, it would take a long time for the post office to deliver it. It would take more than one month for it to arrive. I intend to send it via international express delivery service. So, I need to record your contact number. Please tell me your contact number. Thank you so much.
Japanese → English
Currently, the only shipping method available from Japan to USA is FedEX. The shipping will cost $60 and it will be delivered within a week. The shipping fee you paid was $14, but I will pay for the remaining $46, so there will be additional cost. I will ship it tomorrow morning at 9 a.m. JST, about 20 hours from now. If you have any other additional purchases you would like to make, I...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English