[Translation from Japanese to English ] Thank you for your business always. Regretfully, the item A which I bought...

Original text

いつもありがとう

残念な事にあなたから購入した商品Aに不具合がありました。

私のお客様から先日、返品されました。

返品の理由はタイヤの磨耗による破裂です。

新しいタイヤに変える処置をしましたが、
すぐに磨耗が起こってしまい、商品Aは返品されました。

いろいろ確認しましたが、
おそらくタイヤのベアリングに問題があると思います。

大変申し訳ないですが商品Aのリアタイヤのセットを、
代替で送ってもらえませんか？

あなたの親切な対応に私は期待しています。

ありがとう

Translation / English

Thank you for your business always.

Regretfully, the item A which I bought from you had failure.

One of my customer returned it to me.
The reason of return was blown out due to wear of the tires.

I replaced the tires with new ones, but soon they become worn and blow out, and finally the item A was returned to me.

I revised generally, and think that the bearings of the tires have problem.

Sorry to trouble you, but can you please send me a set of rear tires for replacement for the item A?

I hope you will deal with this kindly.

Thank you.

Translation / English

Thank you very much.

I'm afraid to inform you that the item A which I bought from you has a problem.

My customer returned it back to me the other day.

The reason of return is the burst caused by worn tire.

I changed it to the new tire, however it wears very quickly and the item A was returned.

I checked it many times and I think the bearing of tire has a problem.

I'm sorry to say that, but I would like you to send me one rear tire set of item A as a substitute for this one.

I hope for your kind assistance.

Thank you.