以前 彼女がコンファメーションとオーダー内容を確認して問題が無ければ、客先に転送しました。現在 お客さんにその作業を依頼しております。スキャンしたPDFなので商品の品番を抽出できずオーダー内容の確認に時間がかかるそうです。商品によってサイズ表記が違うのに全て同じサイズ表記で在庫確認したので間違えが生まれたのだと思います。彼がオーダーした商品だけの請求書を発行でお願い致します。今後はPDFの書類は、Excelに変更して客先に転送は可能でしょうか。
Rating
53
Translation / English
- Posted at 16 Oct 2024 at 21:59
Previously, she checked the confirmations and order details and if there were no problems, she forwarded it to the customer. Now we are asking our customer to do that. She says that it takes time to check the order because she cannot extract the part number of the product because it is a scanned PDF. I think the mistake was made because he checked the inventory using the same size description for all the products, even though the size description is different for each product. Please issue an invoice for only the items he ordered. Is it possible to change the PDF document to Excel and forward it to the customer in the future?
Rating
53
Translation / English
- Posted at 16 Oct 2024 at 22:45
Previously, she would verify the confirmation and order details and forward them to the customer if there were no problems. Currently, we are asking the customer to do the verification. He says it's taking so long to confirm the order's contents since the document is a scanned PDF and could not retrieve the product number. The mistake occurred probably because he had been checking the stock referring to the same size label for all products, which actually differs depending on the product. Would you please issue an invoice only for the product that he ordered? Also, would it be possible to forward the PDF documents after converting them to Excel files?
Rating
50
Translation / English
- Posted at 16 Oct 2024 at 22:32
In the past, she checked the confirmation and order details and then forwarded them to a client if everything was okay. Currently, we ask the customer to do the tasks. Since the scanned PDF does not allow extracting a merchandise number, they say it would take time to confirm the order details. The mistake occurred because they confirmed the inventory under the same size description, while the size description varies depending on the product. Please issue an invoice only for the products he ordered. From now on, how about converting PDF documents into MS Excel before forwarding them to the client?
