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[Translation from Japanese to English ] When I contacted DHL Japan about the damage of the product box, I was informe...

Original Texts
商品の箱の破損について、日本DHLに問い合わせたところ、
契約上、私とDHLの間で保証を受けることができないため、あなたのお店からDHLに問い合わせ頂き保証を受けて下さいと連絡がありました。
私が無料配送ではなく有料配送にしたのは、早く商品が欲しい事もそうですが、綺麗な状態の商品が欲しかったからです。
対応をお願いします。
steveforest
Translated by steveforest
As for the damage to the box, I have asked for DHL in Japan about it. But it says you should contact the shop to request the insurance to DHL as the acceptance of insurance can not be made directly from me to DHL for this situation.
Why I chose a paid shipping delivery rather than free shipping is I wanted to have an item in good quality as well as wanted the item earlier.
I appreciate your correspondence as early as you can.
With regards.

Result of Translation in Conyac

Number of Characters of Requests:
159letters
Translation Language
Japanese → English
Translation Fee
$14.31
Translation Time
6 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

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steveforest's Public Translations

I am studying how to attract customers here in Japan. I think I can use the know-how to improve the sales of the reborn doll. I want more Japanese customers to know Kory's reborn doll for more.

My dream is to use the know-how to attract customers and you rely on me to sell your doll in Japan one day. It is so serious indeed :).

But first, I would like to sell the Suilin doll as you customise to make.
Japanese → English
I appreciate your hard work for James.
I am afraid there may be a few things missing when ordering, so let me just add four things for you.
1) Could you let me know when you are going to start making James?
2) I would like to see the photo before painting the hair.
3) I would also like to see the photo of him taking his clothes off after completion.
4) The delivery address should be to this address, please.
Japanese → English
Su-Lin's doll is so cute, isn't it? Only Kory can make it. Did you get an order from Japan? Have you accepted any orders besides mine?

Why I ask you is that I am sure that Japanese customers should know about Kory's reborn doll and then you will have more orders.

My company is just a startup, but I have the expertise to get more customers in Japan.

To use it, I want you to rely on me to sell your dolls here in Japan one day.
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Thank you for always making cute dolls. I hope you can read this email when you have a moment as it is a bit longer. Please enjoy the time with your family first.

I have been thinking of starting a new business with you knowing your personality as Kory, you have been helping me for about 10 years.

Just let me ask you two things.
1 About my crowdfunding business here in Japan as merchandise sales.
2 About selling your reborn dolls using my know-how to attract customers.
Japanese → English