電話については、入社2ヶ月以内のエージェントは毎通話、2ヶ月以上のエージェントは月次で行っています。メールについては、管理者により、全ての送信メールの送信前チェックを行っております。
社内の第三者機関である品質本部によるレポートと、次の四半期に向けたアクションプランを用意します。
Rating
50
Translation / English
- Posted at 04 Oct 2018 at 12:52
Regarding calling, agents employed within 2 months call every time and agents more than 2 months call every month. As for mails are pre-checked before mailing by controller.
We will prepare reports by quality headquarters that is a third party agent in the office and action plans toward next quarters.
We will prepare reports by quality headquarters that is a third party agent in the office and action plans toward next quarters.
Rating
50
Translation / English
- Posted at 04 Oct 2018 at 12:49
About the phone, agents who join the company within 2 months join each call, agents over 2 months are doing monthly. For mails, the administrator checks all sent mail before sending.
We will prepare a report by the quality headquarters as a third-party organization within the company and an action plan for the next quarter.
We will prepare a report by the quality headquarters as a third-party organization within the company and an action plan for the next quarter.
