貨物の遅延を謝罪します。
日本郵便の航空法の適用が最近とても厳しくなりました。
日本郵便は利用者に開示していない規制をこの商品に適用しました。
私達はその規制を日本郵便に通知されていませんでした。
この商品の充電ケースとイヤホンを一つの貨物として送ることができません。
私達はこれまでこの商品を日本郵便で送りました。しかし、問題は起こりませんでした。
もし、この商品を送る場合、この貨物を私達に一度戻して、充電ケースとイヤホンを分けて送る必要があります。
それでも良いですか？
Rating
44
Translation / English
- Posted at 01 Sep 2018 at 19:45
We apologize for the delay of the package.
Recently, the air low of Japan Post has been very strictly applied.
The Japan Post applied the regulation which has not been disclosed to users to this item.
We were not notified about the regulation by the Japan Post.
We cannot send the charging case of this item and the earphones together in one package.
We had been sending this item via Japan Post, and we had never experienced any issues.
If we send this item to you, this package needs to be returned to us once in order for us to send the charging case and the earphones separately.
Are you still OK with that?
Recently, the air low of Japan Post has been very strictly applied.
The Japan Post applied the regulation which has not been disclosed to users to this item.
We were not notified about the regulation by the Japan Post.
We cannot send the charging case of this item and the earphones together in one package.
We had been sending this item via Japan Post, and we had never experienced any issues.
If we send this item to you, this package needs to be returned to us once in order for us to send the charging case and the earphones separately.
Are you still OK with that?
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
50
Translation / English
- Posted at 01 Sep 2018 at 19:53
We apologize for the delay of freight.
Recently the application of Civil Aeronautics Act of Japan Post is very strict.
Japan Post applied the regulation which is not disclosed to users to this product.
The regulation was not noticed to us by Japan Post.
We can not send a charging case and earphones of this product as one cargo.
We used to send this product by Japan Post, but no problems occured.
If we send this product, we need to have this cargo back to us first and send a charging case and earphones separately.
Is this all right with you?
Recently the application of Civil Aeronautics Act of Japan Post is very strict.
Japan Post applied the regulation which is not disclosed to users to this product.
The regulation was not noticed to us by Japan Post.
We can not send a charging case and earphones of this product as one cargo.
We used to send this product by Japan Post, but no problems occured.
If we send this product, we need to have this cargo back to us first and send a charging case and earphones separately.
Is this all right with you?
Rating
50
Translation / English
- Posted at 01 Sep 2018 at 19:55
I apologize for the delay in the package arriving.
The Laws for Application of Japan Post Air have recently become very strict.
Japan Post has applied regulations that are not fully disclosed to users of this product.
Due to this we were not informed of the regulations by Japanese mail.
I will not be able to send charging case and the earphones in the one package.
Until now we have sent the articles by Japanese mail so we have never had this problem.
If you send this item, you need to return this item us, you need to send the charging case and earphones separately.
Is that ok?
The Laws for Application of Japan Post Air have recently become very strict.
Japan Post has applied regulations that are not fully disclosed to users of this product.
Due to this we were not informed of the regulations by Japanese mail.
I will not be able to send charging case and the earphones in the one package.
Until now we have sent the articles by Japanese mail so we have never had this problem.
If you send this item, you need to return this item us, you need to send the charging case and earphones separately.
Is that ok?
Rating
50
Translation / English
- Posted at 01 Sep 2018 at 19:53
I apologize for the delay of the cargo.
Application of Japan Post air law has recently become very strict.
Japan Post has applied regulations that are not disclosed to users to this product.
We were not informed of the regulation by Japanese mail.
I can not send the charging case and earphone of this product as one cargo.
We have sent this item by Japanese mail so far. But the problem did not happen.
If you send this item, you need to return this cargo to us once and separate the charging case and earphone separately.
Is it still good?
Application of Japan Post air law has recently become very strict.
Japan Post has applied regulations that are not disclosed to users to this product.
We were not informed of the regulation by Japanese mail.
I can not send the charging case and earphone of this product as one cargo.
We have sent this item by Japanese mail so far. But the problem did not happen.
If you send this item, you need to return this cargo to us once and separate the charging case and earphone separately.
Is it still good?
