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[Translation from Japanese to English ] It was a wrong information that your item has been returned to my side. It's...

Original Texts
あなたの商品が私の手元に戻ってきたというのは、手違いだった。追跡番号を見てもまだあなたの国に保管されたままになっている。もう一度あなたのところの郵便局で保管されていないか確認してもらえないだろうか。もちろん、見つかれば追加でいただいた送料は直ちにお返しする。
kimie
Translated by kimie
It was a wrong information that your item has been returned to my side. It's also shown with the tracking number that the package is still kept in your country. Could you please ask if the package is still kept at your post office or not? Of course I will immediately return the money I've received as additional shipping fee.
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Result of Translation in Conyac

Number of Characters of Requests:
129letters
Translation Language
Japanese → English
Translation Fee
$11.61
Translation Time
11 minutes
Freelancer
kimie kimie
Starter
アメリカ在住の Kimie と申します。英⇔日（英検１級・TOEIC985）の翻訳に対応させて頂きます。
以下の翻訳を得意とします。
・ECコマース・...
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Other Translations From Japanese To English Are Made Public

Hello, Today, I would like to repay you in cash for 3536 TBH paid by credit card. When would be good for you to come by?
Japanese → English
I am writing in response to your email dated on June 22 that stated how the two CDs that you had bought the other day was spoilt. Today, we received correspondence in regards to proving that the damage occurred during delivery from the USA to Japan Post Office. If you do not provide evidence that states how damage was done during delivery, I am afraid that we will not be able to proceed on w...
Japanese → English
Though I have checked after making a purchase, I found some posts that your shipping is too slow to do, never shipped or the wrong tracking number of the item is given on social media. I heard the shipping will be carried on about 5 days later after making an order, please promise me to have a contact if you will need more time to process it? For this reason, I might buy some other necessar...
Japanese → English
Is the expenses on my end here correct? I feel like it's far too cheap. For example, if I receive the 120 pallets on July 1st, how long could I wait until I receive the remaining 120 pallets to be able to lade into the same ship without incurring extra expenses? The free time is counted from the calendar days, right?
Japanese → English

kimie's Public Translations

Apple heightens the access level for Official Shopping stores.

Apple has updated the requirement to access Apple Official Shopping stores to 10.1.2 or more for Safari, and 10.10.5 or more for OS X Yosemite.

Even with OS X Yosemite 10.10 environment, if the version of Safari is old, it will be rejected as "Unsupported Browser Version".
Japanese → English
Thank you for your support.

The thickness for the board is fine with 15mm.
When it's completed, please send me pictures and let me know the completed size (Width, Length, Depth, and Thickness).
Also, please confirm by having an actual person in that there is no damaged area.

When do you think it will be completed?
Thank you for your help.
Japanese → English
This product has sold $140,656 on the internet in April 2018.
Each product costs 14000 yen and allows you to practice swing by connecting to a smartphone.
This is so popular because you can use it easily with such a low price.
However, you can't practice focussing on balls as it won't involve actual balls.
This is the different point between your company's products.

This is the new version for the same product.
This is an example for the month of April in 2019.
It sold ＄195,283.
Just like this, you can sell every time when new products are out.
Japanese → English
The fabric you've requested has arrived here so I'm letting you know about it.

I will start to make this by using this fabric immediately.
(*You don't have to pay any extra charge for this.)

So far, as of now, the scheduled completion of your suits is between the end of September to the beginning of October.

Please wait for a while then I will let you know as soon as I complete.
Japanese → English

kimie's Services

ご面倒なアメリカ国内・英語での電話代行。またはEメール代行いたします。ビジネスから生活に関することまで、あらゆるお困りの事について対応可能です。
$20.00 per hour
Translation & Localization / Interpreting & Tour Guiding
ECコマース（オンラインショップ）のあらゆる翻訳をいたします。お客としての商品についての質問、セラーとしての苦情対応、双方丁寧に対応可能です。
$25.00 per hour
Translation & Localization / Translation