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[Translation from Japanese to English ] Cancellation request. Hello. Regarding the figure model that you purchase...

Original Texts
キャンセルのお願い

こんにちは、先日買い上げのフィギアですが、

梱包係が新品の箱で開封シールを切った痕跡もないのですが（未開封）

箱を振るとあまりにアイテムが動くといいます

我々ははニセモノにすり替えられた商品だと判断しました。

海外に販売してペナルティを受けたくありません

急遽、同じ商品を手配しておりますが再販待ちになります。

申し訳ございませんが同じ商品を販売している

こちらのセラーAAAからお買い求め下さい

宜しくお願いします。





shimauma
Translated by shimauma
Cancellation request.

Hello.
Regarding the figure model that you purchased the other day, our packing staff said the figure inside the box moves too much when shaking it, although the box is brand-new and is sealed properly (unopened).
We have concluded that the figure was replaced with a fake one.
We would not like to get a penalty for selling a fake one abroad.
We have already arranged to get the same item, but have to wait until the item will become available again.
We are very sorry, but please purchase the same item from the seller AAA.
Thank you for your understanding.





Result of Translation in Conyac

Number of Characters of Requests:
210letters
Translation Language
Japanese → English
Translation Fee
$18.9
Translation Time
20 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

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Regarding the quantity required for the bathrobe test sale, it'd be great if we can start from 100 units. The breakdown would be 50 M size and 50 L size. I feel that your bathrobe has excellent feel, texture, and functionality. However, the current state in Japan is that a lot of the bathrobes being sold here are all very cheap. I would like to confirm whether the customers would accept m...
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When you pay in advance, the amount of taxe can be expensive, but it also can be cheaper. Does Muys search for real amount of taxe, and for example adapts the amount of taxe for the next sending when we pay in advance ?
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shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English