実はお客様に謝らなければならない事が御座います。
実は発送手続きをしていたところ、お選び頂きました、Nikon AF Nikkor 28-70のレンズはつい先日別の販路にて販売済みで御座いました。なので商品をお客様にお送りする事が出来ない状況でした。せっかくお選び頂いたのに残念で不快な気持ちにさせてしまい本当に申し訳御座いません。
本当は販売済みになった時点でeBayでの出品を取り下げなければならなかったのが、私のミスで出品したままになっていたのです。
本当に申し訳御座いません。
Rating
60
Translation / English
- Posted at 10 Jan 2017 at 10:14
While doing a shipping process, I realized that a Nikon AF Nikkor 28-70 lens that you selected was already sold through a different sales channel the other day. So it is impossible to send it to you. I am very sorry to make you feel disappointed and unpleasant at your willingness to purchase it.
I should have taken it from eBay when it was sold, but because of my mistake, it continued to be listed.
I'm truly sorry for this matter.
I should have taken it from eBay when it was sold, but because of my mistake, it continued to be listed.
I'm truly sorry for this matter.
Rating
44
Translation / English
- Posted at 10 Jan 2017 at 10:06
As a matter of fact, I have to apologize you.
When I was arranging the shipment of the item, It turned out that the Nikon AF Nikkor 28-70 which you selected was just been sold out in another sales channel so we cannot send the item to you. I am really sorry for having made you very sorry and uncomfortable despite that you selected it.
I should have withdrawn the listings on eBay when the item was sold out, but it was just left being listed due to my mistake.
I am sincerely sorry about that.
When I was arranging the shipment of the item, It turned out that the Nikon AF Nikkor 28-70 which you selected was just been sold out in another sales channel so we cannot send the item to you. I am really sorry for having made you very sorry and uncomfortable despite that you selected it.
I should have withdrawn the listings on eBay when the item was sold out, but it was just left being listed due to my mistake.
I am sincerely sorry about that.
Rating
52
Translation / English
- Posted at 10 Jan 2017 at 10:12
Actually I have to apologize to you.
I was doing shipping process for the lens for Nikon AF Nikkor 28-70 you chose has been sold in other sales media. So I was unable to send it to you.
I am sorry to feel you irritated although you chose the product.
Actually I have to pull it back when the product is sold on eBay but it was kept on by my mistake.
I am really sorry.
I was doing shipping process for the lens for Nikon AF Nikkor 28-70 you chose has been sold in other sales media. So I was unable to send it to you.
I am sorry to feel you irritated although you chose the product.
Actually I have to pull it back when the product is sold on eBay but it was kept on by my mistake.
I am really sorry.
つきましては、もしお待ち頂けるのであれば1ヶ月程で、選んで頂いた商品と同じ商品をなるべく良い状態で提供したいと思います。
或いは、もちろんキャンセルして頂く事も可能です。その際はお預かりしました代金全額を1日以内にお客様のPayPal口座にご返金を致します。
私の不手際によりお客様にご迷惑をお掛けしまして本当に申し訳ありません。
大変お手数おかけしまして申し訳ありませんが、〇〇様のお考えを教えて頂けますでしょうか？
Rating
44
Translation / English
- Posted at 10 Jan 2017 at 10:09
If you can still wait, I would like to offer the same item as the one you selected in a good condition as much as possible within around one month.
Or, not to mention, you can cancel the order/ In that case, I ill issue a refund for the item price you paid to your PayPal account within today.
I am really sorry for having caused you a trouble due to my mistake.
I am sorry for bothering you, but can you please let me know your thoughts?
Or, not to mention, you can cancel the order/ In that case, I ill issue a refund for the item price you paid to your PayPal account within today.
I am really sorry for having caused you a trouble due to my mistake.
I am sorry for bothering you, but can you please let me know your thoughts?
Rating
52
Translation / English
- Posted at 10 Jan 2017 at 10:09
So I would like to supply same product you chose in similar condition in a month if you can wait.
Of course you can cancel the order. In that case I will refund all the money I received to your paypal account in a day.
I am so sorry for making trouble by my mistake.
Would you tell me your thoughts please?
Of course you can cancel the order. In that case I will refund all the money I received to your paypal account in a day.
I am so sorry for making trouble by my mistake.
Would you tell me your thoughts please?
