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  4. I do apologize for inconvenience caus...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I do apologize for inconvenience caused you. Actually I also contacted the c...

Original Texts
この度はご不便おかけして大変申し訳ございません
私も何度も税関・そしてEMSに連絡したのですが
バイヤー様が直接ご連絡して頂かないと商品の受け取りは難しいようです
その旨はバイヤー様にもお伝えしました
私の経験上、オーストラリアはこのような事例が多いので
私も気にしていました
あなたの国の税関はこちらではどうしようもありません
力不足でごめんなさい。
返金についてですが
まず商品を返送してください
全額ご返金致します。
当店もebayのポリシー通り対応させて頂きます
ご安心ください

日本に来てくださる前にこのような事になってしまい
心よりお詫び申し上げます

私はあなたの力になりたいです。
日本の事でも商品の事でも
今回の失った信用を取り返したいです。

あなたの幸せを祈っています。
osam_n
Translated by osam_n
I do apologize for inconvenience caused you.
Actually I also contacted the customs and EMS over and over but it appears that
the buyer needs to contact them him/herself in order to receive the item which I have already informed the buyer.
I was worried about this might happen as I knew it from my experiences that similar issue often arises in Australia.
I m afraid but there is nothing I can do to what happens with the customs of your country.
As to the refund, first of all please send back the item.
I will make a full refund to you then.
Please do not worry I will proceed as per the ebay policy.

Please accept my sincere apology.
I regret it has happened before your holiday to Japan.

I would like to help you on my items or about Japan and
have the trust I lost this time back.

I wish you happiness.

Result of Translation in Conyac

Number of Characters of Requests:
326letters
Translation Language
Japanese → English
Translation Fee
$29.34
Translation Time
28 minutes
Freelancer
osam_n osam_n
Starter (High)
翻訳歴は浅いですが自然な訳ができるように頑張ります。宜しくお願いします！

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osam_n's Public Translations

失礼しました。一部返金のみ応じていると思っていました。
明日レンズを発送します。カメラの送り先の住所と宛名、出来れば日本語と英語の両方を頂けますか？
English → Japanese
Thanks for contacting me. I tried to make a payment to the appointed email address but was unable to set the address of forwarding company in Florida as the place of delivery due to Paypal's system problem. Please send your invoice to the email address below so I can process for the payment.
Japanese → English
I would like two items from your company.
Could you ship them to Japan?
If possible, please advise the shipping fee to Japan.
Japanese → English
The item A which I delivered does not reflect on inventory.
It has already been delivered to the warehouse.

A message 'No listing exists for this inventory item.' comes up.
Please tell me how to fix this error.
Japanese → English