[Translation from Japanese to English ] Good day, Mr. ◯, I terribly apologize for having caused you this sadness. ...

This requests contains 224 characters . It has been translated 2 times by the following translators : ( sujiko , pineapple_2525 , ka28310 , mahessa ) and was completed in 0 hours 6 minutes .

Requested by nana_godzilla at 24 Nov 2016 at 13:01 1363 views
Time left: Finished

こんにちは、◯さん.

今回はあなたを悲しい気持ちにさせてしまって、本当に申し訳ありません。

私はあなたの返品の希望を受け付けます。

あなたの希望は返品した頂いて全額返金と、レンズはそのままで一部返金だとどちらの方が良いですか?また、一部返金だといくらお返金が必要ですか?

私のチェックが悪くて、せっかく購入して頂いたのにあなたを残念に気持ちにさせてしまい本当に申し訳ありませんでした。
あなたの為にベストな対応をさせて頂こうと思います。

宜しくお願い致します。

mahessa
Rating 50
Translation / English
- Posted at 24 Nov 2016 at 13:07
Good day, Mr. ◯,

I terribly apologize for having caused you this sadness.

I have received your return request.

Do you wish to return the product in exchange for a full refund, or do you wish to keep the lens and we will do a partial refund to you? How much do you wish in case of a partial refund?

I am very sorry for my poor inspection of the product which caused you this disappointment after you bought the product.
I will do my best to deal with this for your sake.

Thank you.
sujiko
Rating 50
Translation / English
- Posted at 24 Nov 2016 at 13:06
Goo day,xx
I apologize that I made you feel sad this time.
I accept your request of returning the item.

Which one you prefer?
Would you like to return the item and receive refund in full?
Or would you like to keep the lens and receive partial refund?
As for the partial refund, how much would you like to receive?

I apologize that I feel you bad since I did not checked well although you had purchased it.
I will do my best to handle you.
I appreciate your understanding.
ka28310
Rating 44
Translation / English
- Posted at 24 Nov 2016 at 13:08
Hello. 〇.

I am really sorry for having made you feel so sad.

I accept your request for returning the item.

Which do you prefer to return the item and get a full refund, or to get a partial refund and to hold the lens? Also in case a partial refund, how much do you like to get refunded?

I am really sorry for having made you sad despite that you bought it because my check was not through.
I will do my best to cope with you.

Thank you in advance.
pineapple_2525
Rating 52
Translation / English
- Posted at 24 Nov 2016 at 13:11
Hello (Mr/Ms)○

I am very sorry to upset you.
I will give you your refund as you have requested.

Which would you prefer: to get a full refund for the entire item returned, or a part refund for the parts other then the lens, in which case, how much refund would you need?

I apologize for not checking thoroughly and ending up making you upset for your purchase.
I am will to do my best to make up for my mistake.

Best regards,

Client

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