担当者様
先日、ebayから“Unauthorized use of your account -- action required”のメールが届き
ebayにログインできなくなりました。
メールの指示に従い、パスワードを変更し秘密の質問に答えebayにはログインできるようになりましたが
新しいアカウントになったようで、これまでの150ほどあった評価や、購入履歴などすべて情報がありません。
私は何も不正なことはしていません。
これまでのアカウント情報は取り戻せないんですか?
返答待ってます
Rating
44
Translation / English
- Posted at 27 Jun 2016 at 17:52
Dear person in charge.
I received an e-mail article titled with “Unauthorized use of your account -- action required”, and I cannot log in eBay since then.
I changed the password following the instruction in the e-mail, and I answered against the secret question, so that I could login finally, but it seems that my account is now brand-new. So I currently have no information, such as about 150 ratings in the past or purchase record which used to exist.
I have don nothing invalid so far.
Can't I get back the account information in the past?
I am waiting for your reply.
I received an e-mail article titled with “Unauthorized use of your account -- action required”, and I cannot log in eBay since then.
I changed the password following the instruction in the e-mail, and I answered against the secret question, so that I could login finally, but it seems that my account is now brand-new. So I currently have no information, such as about 150 ratings in the past or purchase record which used to exist.
I have don nothing invalid so far.
Can't I get back the account information in the past?
I am waiting for your reply.
Rating
52
Translation / English
- Posted at 27 Jun 2016 at 17:56
To whom it may concern,
I received an email "Unauthorized use of your account -- action required" from eBay the other day, and I was not able to log in to eBay.
Following instruction on the email, I changed password, answered to secret question and I was able to log in, but looks like it became a new account, and I cannot find any information including about 150 feedback that I received and purchase history etc. I have never violated anything.
Am I not able to regain my previous account information?
Thank you in advance for your reply.
I received an email "Unauthorized use of your account -- action required" from eBay the other day, and I was not able to log in to eBay.
Following instruction on the email, I changed password, answered to secret question and I was able to log in, but looks like it became a new account, and I cannot find any information including about 150 feedback that I received and purchase history etc. I have never violated anything.
Am I not able to regain my previous account information?
Thank you in advance for your reply.
