[Translation from Japanese to English ] Let me ask you something. I opened a case by mistake when I wanted to canc...

This requests contains 237 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( tatsuoishimura , angel5 ) and was completed in 0 hours 14 minutes .

Requested by route at 27 May 2016 at 02:49 1363 views
Time left: Finished

質問させて下さい。
キャンセルすべき注文を誤ってケースオープンしてしまいました。
その後、キャンセル手続きをしてみたのですがケースがオープンされているのでキャンセルはできないとアラートが出てしまいます。
ケースオープンを取り下げて普通のキャンセルに変更することは可能でしょうか?
お手数ですがどうぞよろしくお願い致します。


私たちは、少しでも関税による負担を減らすために送料を省いた金額を税関に申告しています。
「国名」までの送料は、○○$なのでこの金額を省いた価格を記載しております。


Let me ask you something.
I opened a case by mistake when I wanted to cancel the order.
I tried to cancel it after that, but there came an alert saying that the order would not be canceled because a case was opened.
Is it possible to cancel the order by dropping the case?
I appreciate your cooperation.

When we declare the amount to the customs, we exclude the shipping cost.
We do so because we want less duties to be imposed.
We indicate the price after subtracting $○○ for shipping cost to 「国名」.

Client

Additional info

お客様への文章なのでトラブルが無いよう丁寧な言い回しの翻訳をお願い致します。

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