[Translation from English to Japanese ] Dear Sirs, I have received the package and both of the items are perfect, bu...

This requests contains 239 characters and is related to the following tags: "Business" "e-mail" . It has been translated 2 times by the following translators : ( shintaro_t , ka28310 , yahuaca ) and was completed in 0 hours 4 minutes .

Requested by watanosato at 23 Mar 2016 at 08:52 2084 views
Time left: Finished

Dear Sirs,

I have received the package and both of the items are perfect, but, I have been charged 31€ of custom charges.
I've already paid EUR 36,72 to your shop in "Shipping & Handling", so I don't understand why I have been charge again.

ご担当者様

小包は受け取り、商品の状態も申し分ないのですが、通関料金として€31の請求を受けました。
「輸送および取扱料」として既に€36.72を御社にお支払しているので、なぜ重複して請求を受けているのかがわかりません。

Client

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