Translation Results Requested Through Conyac Made Public

I have a question about *** we've purchased. I probably should have contacted you as soon as we received the order, but still. Some of the items we received are leaking some kind of fluid as you can see from the attached picture. The oily fluid covers the items themselves, the packaging and the manual. It appears that the liquid contained in *** is leaking out, does it mean the item is defective? Or is this oil not harmful to humans, and thus leakage is not an issue? I'll be waiting for your answer.