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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have received a claim from one of our customers. As the movie shows, A is ...

Original Texts
顧客からクレームが来ました。
この動画のようにAがグラグラしてます。
各パーツのネジを締めなおしても直らないとのことです。
当社在庫品には動画のような不具合がないです。
原因不明で対処方法がわかりません。
改善方法をお教えてください。


返信ありがとう。
今この注文をしました。
しかし、20％offになるクーポンコードを使用するのを忘れました。
今から、クレジットカードへの請求を$23.40 Discountできますか？
出来ない場合は一度注文をキャンセルして再注文します。
返信お待ちしております。


arknarok
Translated by arknarok
Customer has made a complaint.
A is wobbling much like you see in the video.
They report the wobbling does not go away even if they fasten all the screws.
The items we have in stock do not have the defects shown on video.
We don't know what's causing it and don't know what to do with it.
Please tell us how to resolve the issue.

Thank you for the reply.
I've just made this order.
However I've forgotten to use a 20% off coupon code.
Can you make a $23.40 discount when you bill my credit card?
If you can't I'd like to cancel the order so I can reorder properly.
I'll be waiting for the reply.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
8 minutes
Freelancer
arknarok arknarok
Standard
Professional Japanese-Russian translator (over 30 books experience). I also h...

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arknarok's Public Translations

Sales Permission

1) Supplier consents to Distributor selling F's products through Amazon Japan until April 2017.
2) This permission shall automatically renew on the end of term written in (1) or on the end of subsequent terms for a one-year term, unless either Supplier or Distributor expresses specific intent concerning this matter.
3) Supplier may terminate this permission at any time upon at least two months notice.

Signing representative should inform us on their name and position.
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In case there are no further problems, print the permission and sign it personally.
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We are really sorry you have to wait so much for the eagerly awaited order.
Our company outsources shipping, but it was our trouble with sending the product to them which delayed the shipping.
Not only did you pay immediately, you've also paid for EMS.
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The volume switch is broken. I'm extremely disappointed.

I've purchased the item because I was told it was good.
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Can I have a partial refund?
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I'll be waiting for your reply.
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iTunes:
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