9月25日に注文して未発送となっていた刺繍入り商品6点と、9月29日に注文して数が1枚足りなかったピローケースは既に発送してくれたでしょうか?
私たちは、これらの商品を注文しているお客さんを長い期間待たせているので、商品を確実に送って欲しいです。インボイスも送ってくださいね。
先週金曜日に受け取ったピローケースが一部分オレンジ色に変色していた。
写真を送ります。
普通に写真を撮った場合、汚れ部分がわかりにくいため、色みを変更した写真も合わせて添付します。
代わりの商品を送って下さい。
As we have kept customers who ordered these products waiting long, let me ask you to be sure to send the product on time. And please be sure to include the invoices, too.
The pillow case which I received last Friday changed in color to orange partly.
I will send you the photograph.
Because the part with dirt is hard to make out in the ordinary photograph, I attach also the photograph of the item changed the color.
Please send the substitute to us.
We have been keeping our customers who ordered these items waiting for a long time, so please make sure you send them. Also please send us the invoice.
Part of the pillowcase we received on Friday last week had turned to orange.
We are sending you the photo.
Stained part does not show well on regular photo, so we are also attaching photo with changed color.
Please send us a replacement.
Our customers are waiting for a long period of time so please kindly send them to us and invoice.
Also, pillow case which we received on Friday last week has a orange discoloration on a part of it.
I will send a photo.
In order to clarify, I will send you a picture which I took a picture with normal color and different colors. Please send us a substitute of the product.