商品のサイズが間違っていたようで大変申し訳ございませんでした。
すぐに商品の詳細を確認したいと思います。
こちらの商品のサイズはSize : 9.8 x 8.3 x 0.16 inch ( 25 x 21 x 0.4 cm )となっております。
お客様に実際届いた商品サイズを教えていただけませんでしょうか？
あとバーコードの下に数字の番号が記載されていると思います。
この数字の番号を教えていただけませんでしょうか？
ご迷惑をおかけします。事実確認ができしだいすぐに全額返金いたします。
Rating
53
Translation / English
- Posted at 12 Oct 2015 at 22:12
We are very sorry to have sent you a product in wrong size.
We will immediately check the product details.
This product should be 9.8 x 8.3 x 0.16 inch ( 25 x 21 x 0.4 cm ) in size.
Could you please tell us the size of the product you actually have received?
Also, could you tell us the numbers under the bar code?
We apologize for any inconvenience caused.
We will immediately give you a refund as soon as we can confirm the situation.
We will immediately check the product details.
This product should be 9.8 x 8.3 x 0.16 inch ( 25 x 21 x 0.4 cm ) in size.
Could you please tell us the size of the product you actually have received?
Also, could you tell us the numbers under the bar code?
We apologize for any inconvenience caused.
We will immediately give you a refund as soon as we can confirm the situation.
Rating
60
Translation / English
- Posted at 12 Oct 2015 at 22:12
I am very sorry that the product size was wrong.
I will immediately check the details.
The size of the product we have is 9.8 x 8.3 x 0.16 inch (25 x 21 x 0.4 cm); could you please tell us the size of the one you received?
Also, I believe there is a number below the barcode.
Could you please tell us that number too?
We apologize for the inconvenience. As soon as we verify everything, we will proceed with a full refund.
nishoka likes this translation
I will immediately check the details.
The size of the product we have is 9.8 x 8.3 x 0.16 inch (25 x 21 x 0.4 cm); could you please tell us the size of the one you received?
Also, I believe there is a number below the barcode.
Could you please tell us that number too?
We apologize for the inconvenience. As soon as we verify everything, we will proceed with a full refund.
Rating
50
Translation / English
- Posted at 12 Oct 2015 at 22:13
Ｓｏｒｒｙ ｆｏｒ ｍｉｓｓｉｚｉｎｇ ｏｆ ｔｈｅ ｐｒｏｄｕｃｔ．
Ｉ ａｍ ｇｏｉｎｇ ｔｏ ｃｈｅｃｋ ｐｒｏｄｕｃｔ ｐａｒｔｉｃｕｌａｒｓ ｉｍｍｅｄｉａｔｅｌｙ．
Ｔｈｉｓ ｐｒｏｄｕｃｔ ｓｉｚｅ ｉｓ Size : 9.8 x 8.3 x 0.16 inch ( 25 x 21 x 0.4 cm )．
Ｗｉｌｌ ｙｏｕ ｐｌｅａｓｅ ｔｅｌｌ ｕｓ ｔｈｅ ｐｒｏｄｕｃｔ ｓｉｚｅ ｔｈａｔ ｙｏｕ ｒｅｓｅｒｖｅｄ ｂｙ ｙｏｕｒ ｈａｎｄ？
Ａｎｄ Ｉ ａｍ ａｆｒａｉｄ ｂｕｔ ｗｏｕｌｄ ｌｉｋｅ ｙｏｕ ｔｏ ｔｅｌｌ ｕｓ ｔｈｅ ｓｅｑｕｅｎｃｅ ｎｕｍｂｅｒ ｕｎｄｅｒ ｔｈｅ ｂａｒ ｃｏｄｅ．
Ｓｏｒｒｙ ｆｏｒ ｔｈｅ ｅｎｃｏｎｖｉｎｉｅｎｃｅ．
Ａｓ ｓｏｏｎ ａｓ ｐｏｓｓｉｂｌｅ ｃｏｎｆｉｒｍａｔｉｏｎ ｏｆ ｓｔａｔｕｓ ｏｆ ｔｈｅ ｐｒｏｄｕｃｔ．
Ｉ ａｍ ｇｏｉｎｇ ｔｏ ｃｈｅｃｋ ｐｒｏｄｕｃｔ ｐａｒｔｉｃｕｌａｒｓ ｉｍｍｅｄｉａｔｅｌｙ．
Ｔｈｉｓ ｐｒｏｄｕｃｔ ｓｉｚｅ ｉｓ Size : 9.8 x 8.3 x 0.16 inch ( 25 x 21 x 0.4 cm )．
Ｗｉｌｌ ｙｏｕ ｐｌｅａｓｅ ｔｅｌｌ ｕｓ ｔｈｅ ｐｒｏｄｕｃｔ ｓｉｚｅ ｔｈａｔ ｙｏｕ ｒｅｓｅｒｖｅｄ ｂｙ ｙｏｕｒ ｈａｎｄ？
Ａｎｄ Ｉ ａｍ ａｆｒａｉｄ ｂｕｔ ｗｏｕｌｄ ｌｉｋｅ ｙｏｕ ｔｏ ｔｅｌｌ ｕｓ ｔｈｅ ｓｅｑｕｅｎｃｅ ｎｕｍｂｅｒ ｕｎｄｅｒ ｔｈｅ ｂａｒ ｃｏｄｅ．
Ｓｏｒｒｙ ｆｏｒ ｔｈｅ ｅｎｃｏｎｖｉｎｉｅｎｃｅ．
Ａｓ ｓｏｏｎ ａｓ ｐｏｓｓｉｂｌｅ ｃｏｎｆｉｒｍａｔｉｏｎ ｏｆ ｓｔａｔｕｓ ｏｆ ｔｈｅ ｐｒｏｄｕｃｔ．
Rating
50
Translation / English
- Posted at 12 Oct 2015 at 22:18
I am very sorry about the mistake in the product size. I will check the detail of the product immediately.
The size of the product is supposed to be 9.8 x 8.3 x0.16inch(25x21x0.4cm).
Would you kindly let me know the size of the product you received.
Also please tell us the number under the bar code.
I am very sorry for any inconvenience that caused you with this matter.
I will give you a full refund right after I confirm everything.
The size of the product is supposed to be 9.8 x 8.3 x0.16inch(25x21x0.4cm).
Would you kindly let me know the size of the product you received.
Also please tell us the number under the bar code.
I am very sorry for any inconvenience that caused you with this matter.
I will give you a full refund right after I confirm everything.
Rating
50
Translation / English
- Posted at 12 Oct 2015 at 22:22
We are really sorry for sending you the product with wrong size.
We are going to check the details of the product immediately.
You should have received this one; Size:9.8 x 8.3 x 0.16inch (25 x 21 x 0.4cm )
Could you please tell us the product size you actually received?
In addition, the numbers should be writing under the bar code.
Could you tell us this numbers too?
We apologize for causing trouble. As soon as we confirmed the fact, we will return all the cost to you.
We are going to check the details of the product immediately.
You should have received this one; Size:9.8 x 8.3 x 0.16inch (25 x 21 x 0.4cm )
Could you please tell us the product size you actually received?
In addition, the numbers should be writing under the bar code.
Could you tell us this numbers too?
We apologize for causing trouble. As soon as we confirmed the fact, we will return all the cost to you.
Ｉ ｗｉｌｌ ｒｅｔｕｒｎ ｔｈｅ ｐｒｏｄｕｃｔ ａｍｏｕｎｔ．
すみませんが上記を付け足してください・・