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[Translation from Japanese to English ] I asked Japan Post now and I was told that since the baggage is in Italy the...

This requests contains 116 characters and is related to the following tags: "e-mail" . It has been translated 2 times by the following translators : ( elephantrans , fawn1224 , setsuko-atarashi , rika7 , ka-go , emkuma ) and was completed in 0 hours 11 minutes .

Requested by ascb at 28 Jul 2015 at 20:00 1661 views
Time left: Finished

いま日本郵便に問い合わせましたが、イタリアに荷物があるので、日本郵便からは発送についてイタリアの郵便局に依頼できないそうです。あなたにイタリアの郵便局に連絡してもらい、追跡番号××を伝えてもらい、再送依頼してもらうしかないようです。

I asked Japan Post now and I was told that since the baggage is in Italy they can't ask them to ship it. Therefore it seems the only way is you ask Italian Post to resend it after confirm the tracking number.

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