Translation Results Requested Through Conyac Made Public

Please see the attached screenshot. It clearly states that you should only accept cancellation request after you have been refunded. It also states that if you haven't been refunded, you should contact the seller. This is why I contacted you. In the past in several occasions, I have experience being refunded for cancelled transactions, but this is the first time I received a cancellation request before receiving a refund. You will have to refund me before I accept your cancellation request; then, all fees will be credited to your account. You have nothing to worry about.