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  4. The ket wasn't inside the package I r...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The ket wasn't inside the package I received. Please send it to me as soon as...

Original Texts
送られてきた商品に鍵が入っていませんでした。すぐに送ってください。
鍵がないとマシンが動きません。
送る時に検品するようにお願いをしておりましたが、不足した状態で送られてきました。
改善してください。
こちらもクレーム申請した方がよろしいのでしょうか？

他で注文した商品は決済完了後にキャンセルしましました。担当された方が理解されなかったためクレームとして申請しました。何か問題がありますか？
[deleted user]
Translated by [deleted user]
The ket wasn't inside the package I received. Please send it to me as soon as possible.
Without the key, the machine doesn't move.
I asked for you to double check the product but this wasn't done carefully.
Please fix this.
Would you like me to make a formal complaint on this?

I cancelled all of the other orders after I completed the payments. I wrote it down as a complaint due to the person in charge not understanding my needs. Do you have a problem with it?

Result of Translation in Conyac

Number of Characters of Requests:
191letters
Translation Language
Japanese → English
Translation Fee
$17.19
Translation Time
6 minutes

Other Translations From Japanese To English Are Made Public

It has been delivered to Japan. However the case was broken. I do not wish to return, so please accept the condition for replacement. It will take 2 weeks to be sent back to the US and costs $20 by priority mail. Out of $229 purchase, would you please issue a partial refund of $20? If possible I would like you to ship the replaced item to Japan as well. If it is difficult, please ship it to my ...
Japanese → English
I am unable to switch my main address to Japan as my current PayPal account is in America. ( The shipping address is supposed to switch to the one in Japan at the time of payment, but for some reason, it didn't go through this time as it was supposed to. ) So, I need to switch my PayPal to the one that works in Japan. To do it, there should be some procedures and I'm not home now. I'd appreci...
Japanese → English
Well, what can you exchange with 〇〇? Can you allow me to skip the exchange? Do you have any other proposal? I agree to the proposal. Which method are you going to use to make shipment? I will make shipment by international delivery. I would like you to make shipment by DHL or FedEx, if possible.
Japanese → English
① Nice to meet you! Thank you for listing the item I am interested in. I will buy both items of 〇. Could you make the cost for one $140? Thus the total will be $280. Can the items be shipped together for a fee of $50? The shipping address is in Japan. Thank you for your consideration. ② Thank you for your consideration. Let me know if you ever change your mind. Kind regards
Japanese → English

[deleted user]'s Public Translations

Hello!
The total weight of the product is 4kgs.
If you send it via sal it would cost $65.

If you can bid then I will send you the total invoice.
What would you like to do with the nikon f4s unit?
Japanese → English
I believe the buyer is confused.
I have sent the exact product as shown on the photo.

The product in the photo does look like a fillet knife but it is definitely a Chef knife.

I'm positive and can ensure I am right.

This is displeasing to hear merely due to the subjective views of the buyer.

Please retract the complaint.
Japanese → English
This product will be returned to me in about 1-2 weeks so it will take some time to deliver it back to you. I can send the same MMMF-3 product instead but what would you like me to do? I look forward to your reply. Many thanks.
Japanese → English
Thank you for contacting me. I apologize for making you wait for your package to arrive. I checked the following website for the Japan Post Office and it seems as though the package arrived at at the International Exchange bureau in Lisbon on 8/27 and was stored at the Handling Bureau "1000". But as it was stored for over 6 days which was past the maximum storage date it was returned to me. I believe they tried to deliver it to you in your absence. Would you have happened to have received a notice in your post while you were gone that stated something like "Please come to collect your delivery?"
Japanese → English