[Translation from Japanese to English ] Thank you very much for changing the rating. However, it is quite disappoint...

Original text

評価変更ありがとうございます。
しかし、ちょっと残念です。

なぜなら、確かにこちらが商品を間違えてしまいました。
ですが、関税代、商品代の返金も行いました。
そして、間違えた商品はプレゼントさせて頂きました。
多少なりとも価値があるものです。
そして、そちらがebayに連絡し評価を変更して頂くというお話だったのに
こちらからリクエストをお送りしました。

当方はあなたの評価でebayより色々な制限を受けました

当方は誠心誠意努めているつもりです。

できれば、ポジティブ評価に変更して頂きたいのですが

Translation / English

Thank you very much for changing the rating.
However, it is quite disappointing.

We definitely made a mistake on the product.
However, we also refunded you the taxes and product price.
And we have given you the wrong product as a present.
It is also more or less, a valuable item.
And despite that you have contacted eBay to change the rating,
We have sent you the request.

We have received various restrictions from eBay due to your rating.

We are committed wholeheartedly regarding this matter.

If possible, we hope that you can change the rating to a positive rating.

Translation / English

Thank you for revising your evaluation.
However, I am a bit dissapointed.

Because we have repaid the tariff and the item fee though we made a mistake having shipped a wrong item.
Additionally, we have given you the wrong item as a gift.
It was somewhat worthy.
Also, you were supposed to contact eBay to revise the evaluation, but the request was arranged from my end.

Due to your evaluation, I have received various restrictions.

I am trying my very best to serve you.

If possible, please revise your evaluation to be positive again.