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  4. Thank you for your support. Please ac...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for your support. Please accept our sincere apologies for the incon...

Original Texts
お世話になります。この度は大変ご迷惑をおかけいたしました。
説明と大きく異なる商品に関して異議を提出されたとのことで、こちらで検品時の見落としがあった可能性がございます。
具体的にどのような商品の状況であるかを教えていただけますか？できるだけ誠意をもってご対応させていただきますので、問題解決までご協力をお願いいたします。
wakky
Translated by wakky
Thank you for purchasing our product.
We apologize to you for the inconvenience caused to you.
We understand that you complained about our product which does not function in the way mentioned in our catalog.

There is a possibility that it is overlooked in the quality check process.
It would help if you could give us more details about the condition of the product.
We would like to deal with the problem to our level best.
Your cooperation would be appreciated.

Result of Translation in Conyac

Number of Characters of Requests:
160letters
Translation Language
Japanese → English
Translation Fee
$14.4
Translation Time
21 minutes
Freelancer
wakky wakky
Starter
海外滞在歴：インド3年、シンガポール半年、マレーシア 7年、南アフリカ 1年半
通訳経験：8年

英検1級取得
英語中学・高校教員免許取得

Other Translations From Japanese To English Are Made Public

I received the item from you. However, the holes of the base and the body don't match, which is clearly defect. Please send me the same item again by express. Please also make sure to check the item carefully before shipping.
Japanese → English
Dear Joselyn, Thank you very much for your reply. I understand. We are a corporation in Japan, but we have some staff members working in Mexico. They receive returned items in Mexico. If we register their home address in Mexico, will it be possible for us to list items? I'm sorry to bother you with questions over and over. Your response would be highly appreciated.
Japanese → English
I did as instructed, but the suitcase won't open. I will take care of the return postage costs, please refund me and return it.
Japanese → English
I’m going to summarize results of the campaign held at XXX in 2019.
Japanese → English

wakky's Public Translations

I referred to the product below. Can you open URL?
Based on that, I changed the color using photo shop APP.

Is that one same as the bag on your website?
I would appreciate if you check and confirm that.
I will continue assuming that it is the same bag as yours.

Below are the requests I would like to ask you;
1. Please change the color of the area in camo to Tiffany blue.

2. Please remove the line in color camo running across in the lower center of the bag.
Japanese → English
3.
I have attached the image once again. I would like you to add logo 'Love Dog` and logo of dog's paw print which you can see on the image.
I have the data of these logos, which I created using photo shop. i can provide it to you.

4.
Please keep the same fabric and sawing pattern.

5.
Size should be the same

6.
Inside design is also the same.

If you can make a sample with the above conditions, I would like you to make one for me.

I actually do not have an idea of how to use Alibaba.com as this is my first time.
I would appreciate if you can advise me how to make payment and how to ask you for a sample in an officially.
Japanese → English
Thank you very much for contacting me.
I apologize to you for taking time to reply to you as I am on my business trip to Thailand.
I have received a new file.

・I went through your file. How about 15% increase from the price you showed me the other day?
・I was not able to find which one is selling well. Can I order by model numbers?

I am looking forward to your reply.
Japanese → English
首脳会談の中のTPPの話し合いは、発足当初からのメンバーのブルネイ、チリ、ニュージーランド、シンガポールにとっては頭が痛いに違いない。争点となっているのは、新たに参加したオーストラリアを含め、関税撤廃順守というルールの緩和の要請に対する加盟国の意見だ。後から加盟したアメリカがリーダー役を引き受けて最近まで関税の撤廃を中核に据えていたのだが、最近ではTAFTAが焦点となって来ているのは当初からの加盟国にとっては理解に苦しむことである。交渉の手続きが変わって、問題に上がっている製品に対して例外が認められなければ、TTPが早期に妥結することは考えにくいだろう。
English → Japanese