[Translation from Japanese to English ] Hello, I received the item. However, I am very bewildered because the item's...

Original text

こんにちは。商品は届きました。
しかし、製品の箱や、中身のダメージが予想以上で、かなり戸惑っています。
私は、この状態の商品を、日本の顧客に売る方法を、結構必死で考えていますが、今のところ良い考えは浮かんできません。正直、かなり困っている。

Translation / English

Hello, I received the item.
However, I am very bewildered because the item's box and contents inside are severely damaged than expected.
I have been desperately trying to come up with a way to sell this item to our customer, but so far no idea hits upon me. Honestly, I am very much in trouble.

Translation / English

Hello. The item has arrived.
But the box and the product itself are more damaged than I imagined, so this is a problem.
I have been trying to come up with a way to sell it in this condition to a Japanese customer, but so far without success.
Honestly, I don’t know what to do.

Translation / English

Hello. The goods have arrived.
However, there is more damage to the box and content than I had imagined, I was very surprised.
I have clearly no idea how to sell this item in this condition to a Japanese customer, I am trying to desperately think of a way. But honestly, this is very troubling.