Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Later the product was returned to us, and the product itself is a watch whose...

Original Texts
そのあと商品の返品をいただきましたが商品自体は時計の針が動かず中の部品が破損しておりました。
商品についてはこちらで修理を行ったあとに返金対応をしたかったのですが、商品が壊れた状態で全額返金という内容で相手が話ている状態ですので話がなかなか進みません。

・商品は完全に購入者都合(サイズの勘違い)による返品となっていること。
・返品された商品が破損した状態となっていること。

以上、2点の理由によりこちらとしては修理金額を差し引いた金額分を返金したいと考えております。
Translated by ozsamurai_69
After which I had the item returned, but the hand in the center of the watch did not move and had been damaged internally. There has been no progress on communication due to the other party's insistence on a full refund, while I offered a refund of the amount balance after repairs had been made to the item.

[] The item has been returned completely at the customers will (resized)
[] The returned goods are damaged

For the above two reasons, I would like to deduct the cost of repair from the refund amount.

Result of Translation in Conyac

Number of Characters of Requests:
230letters
Translation Language
Japanese → English
Translation Fee
$20.7
Translation Time
8 minutes
Freelancer
ozsamurai_69 ozsamurai_69
Standard
ー 日本語能力試験1級合格
ー 翻訳・通訳 英和<->和英 7年本田株式会社(研究ー品質部)

- Passed The Japanese Prof...