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  4. Thank you for your email. I apologize...

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[Translation from English to Japanese ] Thank you for your email. I apologize that you have not received your order. ...

Original Texts
Thank you for your email. I apologize that you have not received your order. I have initiated an internal investigation on your package and we are contacting UPS to resolve this issue. Please be advised that it may take 7-10 business days for UPS to contact us with a resolution. You will be contacted directly when we locate your package, or in the event your package cannot be found, we will notify you as to when your replacement order will arrive.
acdcasic
Translated by acdcasic
eメールありがとうございます。
ご注文の品が届いていないこと、お詫びいたします。私どもは貴殿の注文の品物について内部で調査を開始し、UPSに問題の解決を要請しています。UPSが私どもに解決策を提示してくるまでに、7～10営業日かかってしまうことをご承知おきください。貴殿の品物の所在がわかり次第、すぐご連絡いたします。また、仮に品物が見つからなかった場合、代替品の発送がいつ届くかをお知らせいたします。

Result of Translation in Conyac

Number of Characters of Requests:
451letters
Translation Language
English → Japanese
Translation Fee
$10.155
Translation Time
6 minutes
Freelancer
acdcasic acdcasic
Senior
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

Other Translations From English To Japanese Are Made Public

The Company below identified (“Supplier”) agrees that the University of Rochester’s Terms and Conditions and Insurance Requirements, set out on the preceding 11 pages, apply for all business with the University should Supplier be awarded business with the University. University “Affiliates,” meaning any entity directly or indirectly owned by the University, are entitled to the benefits of any S...
English → Japanese
1.That is fine, I can pay the postage and any other expense. I just cant pay the bag, 2.You have the description as the 4mp 1d. I want to make sure this is the 1dx 18mp 3.Just wonderring for import tax purposes, (I'm in the UK) what value will you be putting on the watch when it is imported? I'm guessing I will end up having to pay some Tax / Duty? 4.I have receive your refund but have not...
English → Japanese
Thank you for contacting us. I see that you have made a request for us to abandon your package. Was this a mistake? I can request to relog the package, would you like me to do this? There is a $7 relog fee, please confirm that you accept the charge. Should you have any questions or concerns, please do not hesitate to contact me.
English → Japanese
No, you were already refunded so there isn't anything else we can do here. It will only cost us more money at this point to keep exchanging the items. It sounds like you want a perfect looking piece of natural leather but all of our belts have aged since they have arrived. We think you are better off finding a local retailer and buying a belt from them in person so that you can be sure that y...
English → Japanese

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English