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  4. Hello, We have inspected the items...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello, We have inspected the items prior to shipment. Unfourtunately, you...

Original Texts
こんにちは
出荷前に商品を検品しました。
大変残念ですが商品が破損していました。

私はこの状態であなたに商品を届けるのはできません。
残念ながら現在は在庫がありません。
あなたの力になれず申し訳ありません。
返金手続きが完了しましたのでご報告致します。

いつかお会いできることを楽しみにしています。
良い一日を
acdcasic
Translated by acdcasic
Hello,

We investigated the item before the shipment and unfortunately found the defect.

With this defect, we cannot deliver it to you. Unfortunately we don't have any stock of this now. We are very sorry to not be able to support you. The refund is now complete. Can you please check it.

We are looking forward to serve you again.
Have a nice day.

Best Regards,
XX

Result of Translation in Conyac

Number of Characters of Requests:
147letters
Translation Language
Japanese → English
Translation Fee
$13.23
Translation Time
6 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

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Japanese → English

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English