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[Translation from Japanese to English ] Could you please tell me the current status of the order number VIP2014052942...

Original Texts
注文ナンバーVIP2014052942201はどうなっていますか？
発送しているのですか？

顧客からクレームがきています。
１８日までに必要と言われてます。

１８日までに納入できないのであれば、発送せず返金してください。
返信も必ずするように。

以上。
kawaii
Translated by kawaii
Can you tell me the status of the order number VIP2014052942201?
Have you shipped it?

We have received a claim from our customer.
The customer will need it by the 18th.

If we cannot deliver it by the 18th, please don't ship it and refund his money to him.
Also, please reply to his emails.

Thanks.

Result of Translation in Conyac

Number of Characters of Requests:
120letters
Translation Language
Japanese → English
Translation Fee
$10.8
Translation Time
9 minutes
Freelancer
kawaii kawaii
Starter
日本で通訳者・翻訳者養成のための専門学校を卒業し、米国の大学に留学して以来２０年近く米国に住んでいます。日本企業と米国企業で、１５年以上仕事をした経歴があ...

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kawaii's Public Translations

Hello.

I am writing you regarding the price.

May I purchase an item by your company at the price $** including shipping cost?

If the discount is available, I will pay you via PayPal within 24 hours.

If you could give me an discount, I would like to purchase your items again.

Thank you for your consideration and I look forward to hearing from you.
Japanese → English
We apologize that it was not clear.
Please refer the following as to how to reorder.

1. You may select credit card settlement like before.
2. Please input different card number from the last time or other require information.

Please input the information about the debit card which is different from the one you used last time and reorder an item.

We apologize for any inconvenience if it may have caused you. Thank you.
Japanese → English
When I purchased the item, I touched it and checkd it throughly.
I am certain about it because both the store specialized the item and I checked it.

When I purchased it, I didn't see any dent.
Is there a large dent?

I believe you so you don't need to upload a video on YouTube.

How would you like to be handled it?
Please let me know if you like to cancel this order or if you like to replace it with a new one?
Japanese → English
If possible, can we set the price higher than MAPprice the same as the sales domestically? We are a small company. However, we would like to maintain great relationship with you and we would like to grow together.
Japanese → English