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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I apologize for sending you such a misleading email about delivery to Austral...

Original Texts
こちらのオーストラリアの配送状況を知らずに配送できるような内容でメールの文章を送ってしまい申し訳ございません。
オーストラリアに関しては、重量が21KGを超える商品に関しては配送しづらい状況であります。
そのため普段と異なる配送方法にて、対応しようと試みましたが、
商品の値段も含めて商品代金を大幅に超える料金になってしまいます。
現状提示させて頂いておりますお値段と近い金額で配送させて頂く場合
船便での配送をおすすめさせて頂いております。

回答が二転三転してしまい、申し訳ございません。
[deleted user]
Translated by [deleted user]
I apologize for sending you such a misleading email about delivery to Australia. This is because our lack of knowledge.
In fact, it is very difficult to ship items with weight more than 21 kg to Australia.
We tried to ship the item with an unusual way. However, the shipping cost will exceed the price of it.
For such products, we recommend customers use sea mail. This will reduce shipping cost close to the price of items.

Again, we are very sorry for confusing answers we sent you.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
27 minutes

Other Translations From Japanese To English Are Made Public

Thank you for your prompt response. Thanks for the logo, too. We will use it for production. Based on the Food Sanitation Act of Japan, we need to create a transparent film to place over the cookie. Please confirm the following questions: - Are there any golden papers enclosed inside the box we are purchasing? If not, may we purchase it with the box? or may we create one in Japan? - Re...
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Thank you for sending the invoice earlier. Please send by TNT. The shipping fee is 409 euros by TNT, so together with the price of the product of 1603.10 euros, it totals to 2012.01 euros. In the invoice that I received, the product price is 1603.01 euros and shipping fee is 436 euros, which totals 2039.01 euros. Isn't 2012.01 euros the correct total? After I receive your reply for confirma...
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When checked the cell being sent, there were Grade E item and H item mixed in it. These tend to be in low (capable value) than grade item circulating. Also, they are in the same quality with those of online. Especially, item E is lower in grade. When measured actually, though it is within the catalog range, it tends to be lower in quantity value. If purchased through your company, we could obta...
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[deleted user]'s Public Translations

I have asked about this order by chatting and e-mail many times.
It is weird that you notice there is no stock 3 weeks after I ordered it.

When will this rug arrive your stock?
Can't you arrange it to be shipped within 1 week?

The same problem has occurred to me 6 times in the past but I do not feel such a problem will be solved.

Please check properly if there is anything from the following orders that is in the same situation as I have now.

I cancel this order and please refund the price as soon as possible.
Japanese → English
Hello,

Thank you for contacting us.
If we send the item by Japan Post, Canada Post will deliver after it enters Canada.
We have sold this item to Canadian customers some times but no problem has occurred.
We are looking forward hearing from you.
Japanese → English
I shipped the item by EMS 2 days after I confirmed your payment. Please contact the local post office as the item is supposed to be kept there.
The delay of the item's arrival was be due to Israel's political instability.
No our item sent to countries other than Israel by EMS has gotten delayed.
If you have some problems with the item after you receive it, please contact me before you give me a feedback.
Japanese → English
This order is now pending.
Due to Amazon's system, we confirm the order after you finish making the payment.

Also, when you order through Amazon, we cannot receive customers' information until they make payments.
Please contact Amazon customer service directly.

The following URL is the instruction of making payments.
Or you can contact the following phone number.

Sincerely regards.
Japanese → English