conyac
  1. Conyac »
  2. Finished for Public »
  3. Translation from Japanese to English »
  4. What does or does not the product do?...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] What does or does not the product do? What is the reason of the failure? ...

Original Texts
商品はどういう症状でしょうか？

何が原因で故障していますか？

詳細を教えてください。

そして、EMS配達業者に故障の為の受け取り拒否を申し出てください。

返送料はかからずこちらに戻ってきます。

その件は日本のEMSに調査請求という形で申請してあります。
あなたの国のEMS配達業者にもその旨は伝えてあります。

ご返金は商品代$310+送料$60+関税$60で合計$430になります。

こちらに到着次第全てご返金致します。

この度はご迷惑お掛けして大変申し訳ございませんでした。
14pon
Translated by 14pon
What does or does not the product do?

What is the reason of the failure?

Please let me know the details.

And please tell your local EMS service that you reject the item for failure.

Then the item will be returned to us without any shipping charge to you.

I have requested an investigation on this matter to EMS Japan.
Also I have informed your local EMS service about that.

The refund will include $310 for the product, $60 for shipping plus $60 for customs, totaling $430.

I will issue the refund as soon as the item arrives.

I deeply apologize for the inconveniences this has caused you.

Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
20 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

Of course, we guarantee its performance as our company. If the Chinese material is fine, we can send in the middle of March. We have negotiation of A of xx via agency in Hong Kong. As it was sold via your company in the past, please confirm with xx. As we contacted the agency in Hong Kong this time for the first time, if possible, we want to ask via your company. I want you to purcha...
Japanese → English
pan-fried dumplings lemon grated ponzu dumplings spicy onion dumplings yuzu pepper salt ponzu dumplings Tokachi Chinese yam tororo soba Tokachi pork soba Shintoku kake soba (noddles in broth) Shintoku mori soba (cold soba noodles) Nakasatsunai Chicken and Egg soba Tokachi burdock tempura soba hot cold Week's special bento hot plate dumplings set Charcoal-grilled salmon halas an...
Japanese → English
As you can see it in the picture, it is very comfortable to wear. Even though it has some scratches and scrapes, it's very comfortable. I am sure it'll be comfortable also for you. Scratch - stands out, very deep Scratch - slight Scrape - can't call it a scratch
Japanese → English
Money by penalty has been imposed for f9 times for 1 item. The money was already paid by using my credit card. Please correct it promptly and refund me.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English