この度はお客様からの不達連絡によりご迷惑をお掛けして誠に申し訳ありません
弊社が発送した荷物について、期日を過ぎても商品が到着しないという連絡が来たこ問合せに対して、弊社はトラッキングナンバーから状況を確認し顧客に対して状況を連絡しました
また、大幅に期日を過ぎている注文に対しては返金処理を行っております
Rating
52
Translation / English
- Posted at 03 Mar 2014 at 11:50
We apologize to trouble you undeliverable parcel.
We confirmed and reported the status with the tracking number to each customer who does not receive package yet by the delivery delayed.
Also, we accept refund for the shipment that the delivery is behind in schedule substantially.
We confirmed and reported the status with the tracking number to each customer who does not receive package yet by the delivery delayed.
Also, we accept refund for the shipment that the delivery is behind in schedule substantially.
★★★☆☆ 3.0/1
Rating
52
Translation / English
- Posted at 03 Mar 2014 at 11:58
I'm quite sorry to trouble you due to a nondelivery notice from a customer.
As for items which our company shipped, we received inquiries that they had not received items after the delivery date. Then our company checked condition from tracking numbers and told customers about the condition.
And we are refunding for orders whose delivery date were past terribly.
As for items which our company shipped, we received inquiries that they had not received items after the delivery date. Then our company checked condition from tracking numbers and told customers about the condition.
And we are refunding for orders whose delivery date were past terribly.
