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  4. We are sorry to have given to you tro...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are sorry to have given to you trouble this time. We purchased a product ...

Original Texts
この度はご迷惑おかけして申し訳ありませんでした。
商品は専門店にて購入しました。
私と専門店両方でチェック済みです。

1）返金対応
返送料もお知らせ頂ければ全てご返金致します。

2）代替え品対応

1,2）不具合がある商品が当方に到着してからの対応になります。

そして、お手数ではございますが
配達業者にダメージを申告して頂けませんか？
原因はわかりませんが、配送中の事故かもしれません。
調査する必要があります。

最後までしっかり対応させて頂きます。
ご安心ください。
aquamarine57
Translated by aquamarine57
I am sorry for the inconvenience this has caused you.
I purchased the item a specialized store.
Both the store and I have checked it.

1) Refund
I will issue a full refund if you let me know the return charge.

2) Replacement

1,2) I will respond as soon as I receive the defective item.

Also, would you please take a moment to report the damage to the delivery company?
The cause is still unknown, and the item might have gotten broken in transit.
I need to find a cause of this matter.

Please be assured that I will address this matter until this case is closed.

Result of Translation in Conyac

Number of Characters of Requests:
222letters
Translation Language
Japanese → English
Translation Fee
$19.98
Translation Time
34 minutes
Freelancer
aquamarine57 aquamarine57
Starter
翻訳勉強中です！よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

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Mr. Chang, thank you for taking the time for the meeting today. The next meeting will be at 13: 30 ~ 14: 30 on Friday, January 21. In the next Agenda, we are thinking about the situation share of the next fiscal year's budget and the personnel policy share of the next fiscal year. If you have any Agenda that you would like to talk to us about, please let us know. Thank you and best regard...
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Dear Chang, thank you for your response to our email at the regular meeting. As for the video contents, I am sorry for being late to reply because the adjustment took time regarding the acceptance for the sections concerned as well as the policy of use of the video. If it’s possible, may we share the video and others at the next meeting? Our possible schedule will be at 13:30 on the 20th of...
Japanese → English

aquamarine57's Public Translations

こんにちは。今回のことは大変残念です。弊社が発送した際にはグリルは写真の通りの状態でした。輸送会社の過失だと思われます。従って、本件については次のどちらかの対応が可能です。１）お客様から弊社にグリルを返送していただき、弊社に到着次第全額返金する。２）グリルはお客様にそのままご使用いただき、２０ドルを値引き分として弊社からお客様のPayPalアカウントに送金する。どちらがご希望かご連絡ください。喜んで対応いたします。良い１日を。宜しくお願いします。Vik
English → Japanese
ita

販売者は、その商品は在庫切れなので注文をキャンセルして欲しいと言っています。
English → Japanese
私の注文について、支払の修正が必要だと言われるのは何故でしょうか？私は他の決済にもいつもこのクレジットカードを使っており、問題なく支払うことができています。
この件について、何か分かったらお知らせください。
宜しくお願いします。
English → Japanese
#25led
お客様の問題の解決に向けて熱心に取り組んでおりますことをご報告したいと思います。その「中古の」品物はこのままお持ちいただき、返金もさせていただくことにいたしました。ご迷惑をおかけしたことをお詫びいたします。今後も当店をご利用いただければ幸いです。
English → Japanese