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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Good day! I can no longer sell the product with the claim entered to B by th...

Original Texts
こんにちは！
私は御社の担当者である●●と名乗る方がＢへクレームをいれて商品が販売できなくなりました。
Ｂから報告を頂いたメールアドレスに何十回メールしても連絡がとれません。
●●は本当に御社の社員でしょうか？また、御社のイギリス支社のメールアドレスがわかれば教えてください。そちらにも確認してみます。
ご協力感謝致します。
良い一日を！

アドレスはこちらです。

14pon
Translated by 14pon
Hello.
I have been unable to sell items since a ●● of your company filed a claim to B.
I have tried to contact this person tens of times to the address given from B, however, I have not succeeded to reach him/her.
Is this ●● really a staff of yours? Would you let me know the address of your branch in England if you know so that I can contat them to confirm.
Thank you for your cooperation.
Have a nice day.

The address I was told is:

Result of Translation in Conyac

Number of Characters of Requests:
175letters
Translation Language
Japanese → English
Translation Fee
$15.75
Translation Time
9 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

・Position: The person-in-charge of the preparatory school building for the university entrance exam ・Duties: Guide the students on site at the school building and handle all operational and management affairs of the school building ・Achievements: No.1 operating results in the company, achieved a new record for school building sales and was selected by the company as one of the top 10 best per...
Japanese → English
We would like to accept your offer regarding the claim for liquidated damages. Just to make sure, the final amount of money to charge is OO dollars as mentioned in the Formal letter, right? We really apprecicate your cooperation. Regarding the gaskets necessary for the product assembly, please provide them to us. The export fee from you to us is not included in the quote. If the quanti...
Japanese → English
Is that delivery method a home delivery service? How much is the shipping cost for 350 boxes?
Japanese → English
The delivery person came to deliver this item, but for some unknown reason, there was an additional shipping fee of $◯. Therefore, I declined to accept it and returned it to the seller. The image is of the package when it was delivered. You can see that the additional shipping fee is indicated. 　 At eBay, it states that the item has been received, but that's incorrect. If you check with USPS...
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English