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[Translation from English to Native Japanese ] Thank you for your email. I am sorry to hear that your shipment did not arriv...

Original Texts
Thank you for your email. I am sorry to hear that your shipment did not arrive in an optimum condition.

Please take some time to answer the following questions so we can determine how to resolve this for you quickly:

1. Is there any evidence that the box was tampered with?
2. Was the red & white stop tape cut through on your box?
3. Was there a delay with your shipment in customs clearance for any reason?
4. Have you reported this to your local FedEx?
5. Did you purchase insurance on this shipment?
6. What is the original tracking number of your damaged items from the seller?

Should you have any questions or concerns, please do not hesitate to contact me.
[deleted user]
Translated by [deleted user]
Eメールをありがとうございます。あなたの受取品が最良の状態で到着しなかったと聞き残念です。

この問題を迅速に解決する方法の決定のために、よろしければ以下の質問の解答に時間をさいていただけないでしょうか:

1. 受取品が開封されたという証拠は何かありいますか?
2. 箱に張られていた紅白のストップテープは切られていましたか?
3. 受取品の通関手続きで何らかの理由による遅れはありましたか?
4. この問題を地元のFedEX支社に報告済みですか?
5. この受取品に保険をかけていましたか?
6. 損害を受けた品が店から郵送された際の本来の追跡番号は何番でしたか?

何か疑問や心配事などありましたら、遠慮なくご連絡ください。

Result of Translation in Conyac

Number of Characters of Requests:
694letters
Translation Language
English → Japanese
Translation Fee
$15.615
Translation Time
12 minutes