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[Translation from Japanese to English ] uk I have confirmed the tracking number (No. **) I have completed the deliv...

Original Texts
uk
追跡番号を確認しました。（追跡番号●●）
私は9月5日に配送手続きを完了しております。
原因はわかりませんが9月14日に商品を届けた後に返品されています。
10月31日に商品が返品されました。
私はＢのポリシーの沿って商品が返品されたので返金します。
私は商品が返品されなければ返金しません。
なぜなら返金だけして商品が返品されないケースがあるからです。
ご理解の程よろしくお願いします。

ayaka_maruyama
Translated by ayaka_maruyama
uk
I have confirmed the tracking number (No. **)
I have completed the delivery process on September 5.
However, for reasons unknown, the product was returned after being delivered on September 14.
It came back on October 31.
Because it was returned with the policy of B, I will give you a refund.
I cannot give refunds unless the product is returned, because some people ask for refunds without returning the products.
Thank you for your understanding.
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Result of Translation in Conyac

Number of Characters of Requests:
189letters
Translation Language
Japanese → English
Translation Fee
$17.01
Translation Time
9 minutes
Freelancer
ayaka_maruyama ayaka_maruyama
Starter
・Graduated from Keio University, Degree in Political Science (慶應義塾大学　法学部政治学科　...
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Other Translations From Japanese To English Are Made Public

Fortunately, the current situation doesn't have much impact on our business as we are doing online business. However, it has a huge impact on restaurant and travel industry and some of them has gone bankrupt. I watch news about the serious situation in Europe. Is there anything inconvenient you find in your daily life? I really hope it will soon come to an end. As for Makuake, I wi...
Japanese → English
I have confirmed your invoice. In regards to the product cost, it will be transferred later this week; thank you for your patience. With the transfer of the cost of the product, there are three questions I would like to have answered. 1. It the bank information below correct? In addition, please inform me of the bank code if you know it. 2. When sending the money for the item, it requ...
Japanese → English
Good day. I've received the product today, but all of them are covered in oil. 1. What oil is this? Please tell me why you smear them in this oil. It's sticky and feels gross. Washing couldn't remove the oil completely, I'm very troubled by this. It's a beautiful item, but it's somehow covered in oil, making it unpleasant. 2. Is the item I ordered previously ever going to arrive? ...
Japanese → English
I would like to know what kind of account it is. It is possible for us to transfer our L/C and for your company to issue an L/C to the supplier. Alternatively, we can use our L/C as collateral to borrow money from the bank. If we place an order this weekend, when can we expect the shipment? Is it possible to have partial deliveries? Until now, if you contacted me, I could handle all customer i...
Japanese → English

ayaka_maruyama's Public Translations

お世話になっております。数週間前にカレンダーを購入し、１１月２５日に発送されたというメッセージを頂きました。
急いでいる訳ではないのですが、荷物が現在どこにあるのか教えて頂けますでしょうか。荷物が損失してしまうと非常に残念なので、荷物の現状をご連絡頂ければ幸いです。

了解致しました。このサイトからカレンダーを購入した訳ではないので、そもそもご連絡頂いた意図が分かりかねます。と言いますのも、送り主の方に連絡し、少し時間がかかっているので荷物を追跡できないかと伺ってみたところ、返事を頂くことができなかったからです。その代りに貴方からご連絡を頂いたので、少し疑問に思っています。
English → Japanese
I am sorry for the inconvenience.

A fault in the system has been causing this problem, but I have contacted the system management company to request repairing.

As a result, the system is back to normal, and you can make purchases without any problems.

If it can be delivered with EMS, we can ship products anywhere.

If there are any inquiries, please feel free to contact us.

We appreciate your continuous support towards our store and our knives.
Japanese → English
Actually my two sisters have been staying at my house since last month, so I'm swamped with house works and taking care of the four babies. The second oldest sister of mine has to stay calm and quiet due to her pregnancy complications too. The eldest sister had such a sweet baby last week.

I couldn't understand clearly because of my lack of English comprehensive skills, but did you want ◯ and ◯ in the same package? If not, please let me know which products you wish to be packed together.

The shop that I go to, ◇, did not have ◯, so is it okay for me to purchase it online? This would cost us extra delivery fee. Incidentally, I have already ordered ◯. I will let you know the delivery fee to Canada using SAL when the two items are ready.
Japanese → English
As I have been stating many times, the product is exactly as it is stated in the product information.
Please send it back if you're not happy with it, and don't worry about my circumstances.
You say that you don't have the time, but you keep sending me long emails day after day. I think there is plenty of time for you to send the products.
It is against the policy to demand refunds by threatening to give me bad feedbacks.
I have said that I will give you a refund, but you still want to give me a bad feedback when things don't go your way.
That is just childish.
You just want to steal $75 from me.
Japanese → English

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