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  4. Could you kindly tell me the tracking...

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[Translation from Japanese to English ] Could you kindly tell me the tracking number for the order made on October 22...

Original Texts

10月22日注文分のトラッキング№を教えてください。

10月15日に注文したER02の1台が初期不良のようです。
ギアに問題があるようで１０センチ間隔ほどでガタッとカメラが揺れてしまいます。
改善方法はありますか？
1台在庫があるので顧客には交換で対応しようと思います。
初期不良が改善されない場合は新しいER02を無料で送って下さい。

可能であれば、交換のER02は今回の注文商品と一緒に送って欲しいです。

ER02には2つのDVDが同梱されています。
AのDVDは見ることができません。





ayaka_maruyama
Translated by ayaka_maruyama
Could you kindly tell me the tracking number for the order made on October 22?

The ER02 I have ordered on October15 seems to be having initial failure.
There is a problem with the gear, and the camera keeps shaking after 10cm intervals.
Is there any way of solving this?
I am thinking of dealing with the customer by replacing the product, as I had a spare in stock.
If the initial failure cannot be resolved, please kindly send us a new ER02 free of charge.

If possible, could you send the replacement ER02 with this order?

There are 2 DVD's in ER02, and I could not watch the DVD A.
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Result of Translation in Conyac

Number of Characters of Requests:
237letters
Translation Language
Japanese → English
Translation Fee
$21.33
Translation Time
14 minutes
Freelancer
ayaka_maruyama ayaka_maruyama
Starter
・Graduated from Keio University, Degree in Political Science (慶應義塾大学　法学部政治学科　...
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Other Translations From Japanese To English Are Made Public

Hello. I would like to order the items in the attached list. Would you please give me a discount for multiple purchases? I have a question. I would like to sell the same items as sellers in the US. However, due to foreign-exchange fee, sellers in the US has more advantage about the price. I have some dollars in Payoneer. Would it be possible to pay by Payoneer to avoid extra han...
Japanese → English
Regarding your inquiry, I contacted T and GFT factory and obtained the information about the rough production capacity. Daily production capacity: 2,000 to 2,500 pcs / day * It would take approximately 1 week fron the production start for the daily production capacity to reach the maximim 2,500 pcs. According the current computation, the estimated quantity of the product completed from...
Japanese → English
I'm very sorry for causing you troubles. I have Vol 1 to 7 at hand, but it turned out that Vol 8 to 10 would be significantly delayed due to Corona virus. Therefore, I proposed that I should send Vol 1 to 7 immediately and send the rest as soon as they are available. Unfortunately, I had to cancel it as I didn't receive a reply from you after a few days. I apologize that it came out thi...
Japanese → English
I'm sorry for my late reply. I don't know when the payment is due. I will confirm the payment due date with Gosia. I am exchanging emails with Jeanella. I was asked if my payment to HMRC is due. Please tell me the payment due date. If you still have time, you can offset this £1900 from the payment.
Japanese → English

ayaka_maruyama's Public Translations

お世話になっております。数週間前にカレンダーを購入し、１１月２５日に発送されたというメッセージを頂きました。
急いでいる訳ではないのですが、荷物が現在どこにあるのか教えて頂けますでしょうか。荷物が損失してしまうと非常に残念なので、荷物の現状をご連絡頂ければ幸いです。

了解致しました。このサイトからカレンダーを購入した訳ではないので、そもそもご連絡頂いた意図が分かりかねます。と言いますのも、送り主の方に連絡し、少し時間がかかっているので荷物を追跡できないかと伺ってみたところ、返事を頂くことができなかったからです。その代りに貴方からご連絡を頂いたので、少し疑問に思っています。
English → Japanese
I am sorry for the inconvenience.

A fault in the system has been causing this problem, but I have contacted the system management company to request repairing.

As a result, the system is back to normal, and you can make purchases without any problems.

If it can be delivered with EMS, we can ship products anywhere.

If there are any inquiries, please feel free to contact us.

We appreciate your continuous support towards our store and our knives.
Japanese → English
Actually my two sisters have been staying at my house since last month, so I'm swamped with house works and taking care of the four babies. The second oldest sister of mine has to stay calm and quiet due to her pregnancy complications too. The eldest sister had such a sweet baby last week.

I couldn't understand clearly because of my lack of English comprehensive skills, but did you want ◯ and ◯ in the same package? If not, please let me know which products you wish to be packed together.

The shop that I go to, ◇, did not have ◯, so is it okay for me to purchase it online? This would cost us extra delivery fee. Incidentally, I have already ordered ◯. I will let you know the delivery fee to Canada using SAL when the two items are ready.
Japanese → English
As I have been stating many times, the product is exactly as it is stated in the product information.
Please send it back if you're not happy with it, and don't worry about my circumstances.
You say that you don't have the time, but you keep sending me long emails day after day. I think there is plenty of time for you to send the products.
It is against the policy to demand refunds by threatening to give me bad feedbacks.
I have said that I will give you a refund, but you still want to give me a bad feedback when things don't go your way.
That is just childish.
You just want to steal $75 from me.
Japanese → English

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