[Translation from Japanese to English ] I'm saying this because the order was cancelled but the money has not been pa...

Original text

注文はキャンセルされても、お金は戻ってきていないから、言ってるんだ。
早く返金データ処理をしてください。
私のクレジット会社に返金のデータが来ていないから、連絡しているんだ。

Translation / English

I'm saying this because the order was cancelled but the money has not been paid back.
Please process refund data immediately.
I'm contacting you because my credit company has not received refund data.

Translation / English

I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.