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  4. Today order ID W-000 was delivered. ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Today order ID W-000 was delivered. However, it was taxed heavily. Your com...

Original Texts
今日オーダーID W-000が配達されました。
しかし多額の課税がされていました。
御社は税関申告金額を＄1152.69とタイプしました。
私が購入した金額は＄172.68です。
私は税関に電話してどうしたらよいか聞きました。
通関士は御社がタイプミスをしたことを私にe-mailしろと言いました。
INVOICEだけでは申告金額の訂正は出来ないと言われました。
御社が税関申告書に記載した金額が間違いであることをメールに書いてください。
そして私が購入した金額をメールに記載して下さい。
cuavsfan
Translated by cuavsfan
Today order ID W-000 was delivered.
However, it was taxed heavily.
Your company types a value of $1152.69 on the tax form.
The amount of my purchase was $172.68.
I called the customs office and asked them what I should do.
The customs official said I should have your company send an email verifying that it was a typo.
I was told that it cannot be corrected with the invoice alone.
Please send me an email saying that the price displayed on the customs form was a typo from your company.
Please include the total cost of my purchase in the email.

Result of Translation in Conyac

Number of Characters of Requests:
236letters
Translation Language
Japanese → English
Translation Fee
$21.24
Translation Time
18 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

He/She is outside now. If you make an appointment on the phone in advance, we never put you in any trouble when our representative is not at the office. Prior to visiting our shop, we recommend you to make an appointment.
Japanese → English
It will be delivered within 30 days after shipping. We know that it has been delivered, so this number was effective for a while. When we checked with USPS, this number was not valid. In actual fact, even if it was delivered, it could be the case of someone committing a crime by “posing as the buyer and making a false claim about not receiving it”. So please check with the post office. Also, we...
Japanese → English
Thank you for your reply. Then, I will buy 144.72 cts, 12 stones in the image. Please discount the price. Please tell me the price and the account of PayPal Please tell me how to make payment. Once the payment is completed, can you please send the item by express mail? Also tell me the tracking number of the express mail. I am looking forward to your reply. Thank you very much.
Japanese → English
As you can see from the attached file, there is an image of flickering stars on the screen. I found a comment on the internet said there is a problem with the cable. So, can replacing the cable fix this problem? Thank you.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English