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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hi. I received 2 mattresses, but what I received were not packed individually...

Original Texts
こんにちは。本日、商品のマット2枚が届きましたが、届いた商品は個別包装がなく、むき出しのまま無造作にたたまれていました。コンディションの説明文には「未開封」と書かれています。この商品のシリーズは、新品なら個別包装がされています。コレクターにとって、未開封の状態でないと商品価値がありません。あなたは嘘の商品説明をしました。私は非常に落胆し、非常に怒っています。全額返金して返品処理をするか、代金の半額を私に返して不問にするか、選びなさい。
transcontinents
Translated by transcontinents
Hi. I received 2 mattresses, but what I received were not packed individually, they were uncovered and roughly folded. The condition is described as "unopened". This series of items, if they are new, are packed individually. There is no value on the item for collectors if it's opened. You lied on the item description. I'm so disappointed and very upset. Either you make full refund and accept return or refund half of the amount and not ask for anything, choose what you'll do.

Result of Translation in Conyac

Number of Characters of Requests:
219letters
Translation Language
Japanese → English
Translation Fee
$19.71
Translation Time
12 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

Is the bracket of the iron club which I requested you the earlier day already completed? Could you let me know the completion date? Thank you very much.
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Japanese → English
Could you show me a photo that depicts the entire bottom of the base? If it is troublesome and difficult for you to do so, could you please inform me about the production's condition? Are there any cracks or chipped parts? Is there a scratch on the wavy mark on the bottom?
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English