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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We received the items of our last order. It is very regrettable, however, ...

Original Texts
前回注文分のアイテムが到着しました。
残念なことに、MAG202の収納ケースが破けていました。
税関検査などの開封時にカッターで切られてしまったようです。
画像を添付しました。
Fedexには報告済みです。
新しいケースを今回の注文分に同梱して下さい。

初期不良で返品されたWF01が当社に届きました。
recalibrateを試みましたが、動作の不具合が改善されません。
状況が確認できる動画をyoutubeにアップしました。
早急な交換が必要です。
新しいWF01を今回の注文分に同梱して下さい。


14pon
Translated by 14pon
We received the items of our last order.

It is very regrettable, however, that the case of MAG202 was torn. I assume that it was torn by the customs when they opened it with a cutter. I attach a picture.
I have reported this problem to FEDX. Please include a case for replacement with the latest order of this time.

We have received WF01, which was returned for initial defect. We tried recalibration but found no correction.
I have uploaded a video to youtube for you to see how bad it is.

This item needs to be replaced immediately.
Please include another WF01 in the latest order of this time.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
18 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English