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  4. The other day the AC adapter arrived....

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The other day the AC adapter arrived. There doesn't appear to be any problem...

Original Texts
先日、ACアダプターが届きました。
性能は問題ないようです。

AかBかを選択するために以下２点を教えて下さい。
・それぞれの価格
性能が同じなのであれば価格が安い方を選びたいです。

・それぞれの納期
ACアダプターを用意するのに時間がかかるのは避けたいです。
注文した後、すぐに出荷出来るのが望ましいです。

ご返信お待ちしております。
cuavsfan
Translated by cuavsfan
The other day the AC adapter arrived.
There doesn't appear to be any problem with it.

So that I can choose between A and B could you please tell me the following?
* The price of each
Because the performance is the same, I'd like to go with the cheaper one.

* The time it would take to get each
I'd like to avoid a situation where I am waiting for the AC adapter.
I'm hoping that it can be shipped promptly after the order.

I look forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
159letters
Translation Language
Japanese → English
Translation Fee
$14.31
Translation Time
6 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English