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[Translation from Japanese to English ] We sincerely apologize for the inconvenience caused to you. Our employee ove...

aisucreamsoda Translated by aisucreamsoda
I sincerely apologise for the inconvenience caused this time.
It seems our company's employees have failed to notice your email, and thus did not reply.
I am very sorry about this.
We will send you this product once more, in perfect packaging.
Of course, we will not charge you for this.
We will ensure that such things do not happen again.
As such, can we please ask that you revise your feedback after you have received your new and perfectly packaged product?
It will become a serious problem for the seller otherwise, we will greatly appreciate if you would please kindly agree to our offer.
User's Request Text
この度は、ご迷惑をおかけし、本当に申し訳ございませんでした。

当社の従業員が、あなたのメールを見落として、返信が出来ていなかったようです。

本当にごめんなさい。

新たにこの商品を完璧な梱包状態であなたに送ります。

もちろん、お金は入りません。

今後はこのようなことが起こらないようにします。

ですので、新しい、完璧な梱包の商品が届き次第、フィードバックを変更して頂けないでしょうか?

セラーにとっては切実な問題になりますので、何卒宜しくお願いします。

Result of translation in Conyac

Number of characters of requests:
218

Translation Language
Japanese=>English

Translation fee
$19.62

Translation time
16 minutes

Freelancer
Standard
My native languages are English and Chinese, and I am N2 Certified in Japanese. Looking forward to working with you!

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