Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I shipped the item through the Japanese post office on March 28, then from th...

Original Texts
私は日本郵便で3月28日に出荷して、4月1日にドイツのフランクフルトの税関で通関手続き中であることを追跡番号から確認しました。
そこで長期間に渡って商品がとまっているようです。
私はこの状況で何もすることはできません。
しかし、バイヤーの要望でキャンセル連絡があったので私は早急に対応します。
それが私のバイヤーにできる最善のことです。
Translated by cuavsfan
I shipped the item through the Japanese post office on March 28, then from the tracking number I confirmed that it was in German customs on April 1.
It seems as though it has been stuck there since then.
There is nothing I can do about this situation.
However, upon receiving a request from the buyer to cancel I wanted to be sure to respond right away.
I always want to do whatever I can to help the buyer.

Result of Translation in Conyac

Number of Characters of Requests:
164letters
Translation Language
Japanese → English
Translation Fee
$14.76
Translation Time
20 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...