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  4. Why is it that although you displayed...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Why is it that although you displayed it as a mint item, you did not describe...

Original Texts
まず、新品の商品で出品しているにも関わらず、箱が無いことを記載していないのはなぜですか？理由を説明いして下さい。レンズは汚れているだけではなく、細かいキズも数か所あります。私が80ドルの返金を求めている理由は、中古の相場を参考にしています。箱がなく、レンズにキズが付いている。またゴーグルのベルトには髪の毛までついていました。80ドルの返金を希望しないのであればもちろん商品を返品します。全額の返金を希望します。
mura
Translated by mura
Why is it that although you displayed it as a mint item, you did not describe that it has no outer case? Please explain. The lens is not only dirty but also has several fine scratches. The reason why I ask you refund of $80 is because I estimate its price based on the prices of used items; it has no outer case, there are scratches on the lens, and even hair was attached on the belt of the goggle. If you do not pay back $80, I will return the item and ask you refund of the total money.

Result of Translation in Conyac

Number of Characters of Requests:
206letters
Translation Language
Japanese → English
Translation Fee
$18.54
Translation Time
about 2 hours
Freelancer
mura mura
Starter
翻訳歴８か月

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mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
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The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English