conyac
  1. Conyac »
  2. Finished for Public »
  3. Translation from Japanese to English »
  4. Today I received the product. The ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Today I received the product. The brand bag I purchased before was a brand...

Original Texts
本日商品が届きました。

私が以前購入したブランドのバッグはブランドオリジナルの保存袋でした。

しかし今回購入したブランドのバッグはブランドの保存袋では無く、
ショップの保存袋でした。
どうしてですか？

納得がいかないです。

私はオリジナルの保存袋が欲しいです。
cuavsfan
Translated by cuavsfan
Today the item arrived.

The bag I ordered before was an original brand name storage case.

However, this this it was not a brand name storage case, but was a store storage case.
Why is this?

I don't understand.

I want an original storage case.

Result of Translation in Conyac

Number of Characters of Requests:
124letters
Translation Language
Japanese → English
Translation Fee
$11.16
Translation Time
40 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

I understand that the black handle doesn’t get in time for the container shipping. However, before the order is made officially, we need to confirm the handle. First of all, could you please make one black handle and send it to Japan? Thank you.
Japanese → English
Feel the fluffy texture and see the weird face at the storefront. ◆Record button: Speak while pressing the button to record a maximum of 15 seconds of voice. ◆On/Off button Main switch and battery box located at the bottom. ◆Battery used: 3 AAA batteries. ◆Size: 130mm x 130mm x 150 mm ◆Material: Synthetic rubber, ABS. Children survey performed. Good result: The touch and sound operat...
Japanese → English
I specified the shipment of this package by FedEx Economy. However, it was shipped by DHL. I made an inquiry about this matter via chat. I was told that it was shipped by DHL because it exceeded the weight limit of 150 LBS. I was also told that they don't know why there is a 150 LBS weight limit. The chat agent said that he would confirm with the upper management and reply to me again. I have s...
Japanese → English
We are currently in the process of arranging an interpreter. However, we were told that this application code was not available. We would like to confirm with Murata-san, but is the name below correct? Thank you very much. Then, we will confirm with Murata-san and proceed.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English