[Translation from Japanese to English ] Thanks for concern. When I opened the box, i opened it by hand. However...

Original text

お世話になります。

私は、箱を開封する時、手で、開けました。

しかし、この商品を日本へ送る時に、転送会社で1度開封されています。
その時に傷が付けられたかも知れません。

そちらに、問い合わせてみます。

質問ですが、この様な傷は、修理できるのでしょうか？

Translation / English

Thanks for concern.

When I opened the box, i opened it by hand.

However, it have been opened once in transfer company when sending the product to Japan.
Maybe the scratches is attached during that time.

I try to ask for that.

I have a question, can a scratches like this can be repair?

Translation / English

Thank you for your service.

When I opened the box, I opend it with my hands.

However, the box was once opened by the forwarding company when sending it to Japan.
The item may have been damaged then.

I will contact them to ask about that.

I'd like to ask, is it possible to fix such damage?

Translation / English

Hello.

I opened the box with my hand.

But the product was once opened at a forwarding company on the way to Japan.
Which might have been when it got the scratch.

I will check with the forwarding company.

Is this kind of scratch repairable?

Translation / English

Thank you for you utmost attention.

When I open the box, I opened it by hand.

However, when sending this product to Japan, the forwarding company may have opened it once.
At that time, it might have been scratched.

I'll try to inquire there.

The question is, can scratches like this be repaired?