[Translation from Japanese to English ] Hello, this is Suzuki, who bought the item number 26109. I have received the...

Original text

こんにちは、アイテムナンバー26109を購入した鈴木です。
商品が到着しましたが、梱包状態が悪く商品に傷がついていました。（添付写真を参照してください）
部品が重なったまま梱包された状態で箱も変形していました。
商品に傷がついているので返金してもらえますか。
良い返事を待っています。

Translation / English

Hello, this is Suzuki, who bought the item number 26109.
I have received the item, but the packing condition was so bad and the item was damaged. (Please see the attached picture.)
The item was packed with parts stacked directly on the item, and the box was deformed.
I would like you to refund me, since the item is damaged.
I am looking forward to your good reply.

Translation / English

Hello, My name is Suzuki. I purchased the product that the item number is 26109.
I received the item, however, it has scratch cuased by improper packing (please see the attached image.)
Apparently those parts were packed with being piled up and the box was deformed, too.
Since the product has the scratch, could I get refund of my money?
I will wait for your positive reply.

Translation / English

Hello. I am the buyer of Item Number 26109, Mr. Suzuki.
The product has arrived, but there are some scratches on the product due to poor packaging (Please refer to the attached photo).
The parts were stacked up and packed, so the box became deformed.
Since the product has been scratched, I'd like to ask for a refund.
I'm looking forward to your positive response.