[Translation from Japanese to English ] I have not received the item I ordered on January 14th. I inquired Fedex, an...

This requests contains 204 characters and is related to the following tags: "e-mail" . It has been translated 2 times by the following translators : ( sujiko , steveforest , janjankun ) and was completed in 0 hours 6 minutes .

Requested by azuzu at 18 Feb 2022 at 09:41 1488 views
Time left: Finished

1月14日に注文した荷物がこちらにまだ届いていません。
Fedexに問い合わせたところ、添付のファイルに荷物の情報を記入してほしいと返信がありました。
つきましては、添付ファイルの「外装」箇所にわかる範囲で記入していただけないでしょうか?

またFedexの追跡情報を見ると「荷送人の指示により荷物は配送予定日まで配送されません」となっているのですが、配送予定日を指定されましたか?

お手数ですがよろしくお願いします。

sujiko
Rating 50
Translation / English
- Posted at 18 Feb 2022 at 09:47
I have not received the item I ordered on January 14th.
I inquired Fedex, and they told me to fill in the information of the item in attached file.
For this reason, would you list it at outside of the attached file?

I checked the tracking information of the Fedex. I found that "the item has not been sent until the day it is expected to be sent by the request of sender". Have you designated the day to send?

I hate to ask you a favor, but appreciate your understanding.
steveforest
Rating 52
Translation / English
- Posted at 18 Feb 2022 at 09:48
I ordered an item on the 14th of January, but it doesn’t arrive yet.
I talked with FedEx saying that there is a reply asking to fill out the package information in the attached file. Because of that, please fill out the EXTERNAL PACKAGE section on attachments as much as you can.
Also, when I checked the tracking information of FedEx, and it says “Per shipper instructions, package will not be delivered until the scheduled delivery date”, did you designate the date of shipping?
Sorry to trouble you but I need your prompt reaction.
With regards.
janjankun
Rating 53
Translation / English
- Posted at 18 Feb 2022 at 09:51
The package I ordered on January 14th is not here yet.
I contacted FedEx and was told that I needed to fill out the attached document with the package information.
Could you complete the "External Packaging" section of the attachment as much as possible?

In addition, the FedEx tracking information indicates "per shipper instructions, package will not be delivered until the scheduled delivery date". Did you specify the scheduled delivery date?
Thank you for your cooperation.

Client

Additional info

オンラインショップで購入した荷物が届かないためショップへ問い合わせするメールです。
文書の中にある以下の2つはもともと英語表記で下記のように書かれています。
1.「外装」→ EXTERNAL PACKAGING
2.「荷送人の指示により荷物は配送予定日まで配送されません」→ Per shipper instructions, package will not be delivered until the scheduled delivery date.

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