NVRのスタンダードのライセンスを購入された方が、アップデート目的で、ソフトをアンインストールしました。スタンダードは廃版なので、エンタープライズをインストールしました。
・スタンダードのライセンスキーがそのままエンタープライズでも使用できますか？ スタンダードは廃版になりましたが、エンタープライズで使用するには何か手続きが必要でしょうか？
・添付写真のエラー表示が出たそうです。本人は、「メンバーパスワード」を忘れたのでこのエラーが出ていると思っているそうです。
Rating
52
Translation / English
- Posted at 17 Feb 2022 at 21:30
A customer who purchased the standard license of NVR uninstalled the software for updating purpose. Standard version has been discontinued so the customer installed Enterprise version instead.
・ Can the standard license key be used for the enterprise as well? As the standard has been discontinued, does a user need to do anything to keep using the same licence key in the enterprise?
・ The error message was displayed as attached. To the customer's understanding, this error has occured because s/he forgot his/her "member password".
・ Can the standard license key be used for the enterprise as well? As the standard has been discontinued, does a user need to do anything to keep using the same licence key in the enterprise?
・ The error message was displayed as attached. To the customer's understanding, this error has occured because s/he forgot his/her "member password".
Rating
50
Translation / English
- Posted at 17 Feb 2022 at 21:07
A person who purchased a standard license of NVR uninstalled the software for update purpose. Since the standard license is not supported anymore, he installed the enterprise version instead.
- Is the standard license key valid for the enterprise version? The standard version is not available anymore. Are there any procedure required to use the enterprise version?
- An error was displayed as in an attached photo. He thinks that the error was displayed because he forgot "member's password".
rinaka3 likes this translation
- Is the standard license key valid for the enterprise version? The standard version is not available anymore. Are there any procedure required to use the enterprise version?
- An error was displayed as in an attached photo. He thinks that the error was displayed because he forgot "member's password".
Rating
53
Translation / English
- Posted at 17 Feb 2022 at 21:36
A person who has purchased a standard NVR license uninstalled the software for upgrade purposes. Standard not being available anymore, he installed Enterprise.
Is the Standard's license still valid for Enterprise?
Is there any process required to use the Standard license key for Enterprise?
The included file is a screen snapshot which displays an error.
He believes that the error message appeared because he forgot his "member password".
Is the Standard's license still valid for Enterprise?
Is there any process required to use the Standard license key for Enterprise?
The included file is a screen snapshot which displays an error.
He believes that the error message appeared because he forgot his "member password".
このエラーはライセンスキーの問題でしょうか。メンバーパスワードの問題でしょうか。
・メンバーパスワードを忘れた場合の対処方法を教えてください？
この度、会社名が変更になりました。PIに記載されている情報だと、会社名とメールアドレスが変更になりました。そのほかはこれまで通りです。私は退職することになりましたので、今後は佐藤から連絡があると思います。
Rating
52
Translation / English
- Posted at 17 Feb 2022 at 21:20
Is this error caused by a license key issue or a member password issue?
・ What should I do if I forget my member password?
The company name has changed. Apart from the company name and email address, everything else is the same as introduced in PI. I have decided to leave the job. Sato will take over and s/he will be contacting you after I leave.
・ What should I do if I forget my member password?
The company name has changed. Apart from the company name and email address, everything else is the same as introduced in PI. I have decided to leave the job. Sato will take over and s/he will be contacting you after I leave.
Rating
50
Translation / English
- Posted at 17 Feb 2022 at 21:01
Is this error caused by problem of license key, or member' s password?
- Please show the procedure for the case of forgotten passwords.
Our company's name has been changed. The name of the company and the contact e-mail address changed from the information on the information provided as PI. Other information remains unchanged. I will leave the company. After this, Sato will contact you.
rinaka3 likes this translation
- Please show the procedure for the case of forgotten passwords.
Our company's name has been changed. The name of the company and the contact e-mail address changed from the information on the information provided as PI. Other information remains unchanged. I will leave the company. After this, Sato will contact you.
